CloudFlare Reviews in April 2025: User Ratings, Pros & Cons

Repeatedly billed even though service not even activated

Signed up for a Cloudflare account but never used it, didn't even enter a domain, however was repeatedly billed. When I asked for a refund I was told tough 5h!t you signed for the service, it's your fault you didn't use it. Very disappointed with the customer service and ToC's.

Simple, Easy, got the job done.

I needed my URL to redirect to somewhere else, and with Cloudflare, it's never been simpler, all you need to do is create a page rule for a forwarding URL and enter the information. 5/5, quality service.

Cloudflare CDN is so simple to use and…

Cloudflare CDN is so simple to use and implement with any caching extensions or plugins. The great thing is they allow a lot of control for free and only CDN company with a free plan and on top of that their support forum is also highly helpful.

hard to login

hard to login, typical system where are you to forcing select 'strong' password what you will dont remember and while login hard to resolve recaptcha..please freedom for humans..

Cloudflare provides a fantastic ready-to-use solution.

What do you like best? 1. Maintenance and deployment flexibility via API and Terraform 2. Reducing risk for handling transitions: far less time than rivals to disseminate cap transitions (seconds vs 30 minutes). 3. Managed rules are ready-to-use and require minimum (if applicable) configuration. What do you dislike? In a less developed organization with no logging aggregation tools to use Cloudflare logs, analyzing data to determine thresholds can be difficult, since built-in ...

They host a spam site and do not reply to inquiries about it

A month ago, I reported to them on the appropriate page that a website they host is sending tons spam emails and ignores request to unsubscribe from from users who never signed up. I asked Cloudflare to take look into the matter and action - but the did nothing, and didn't even reply with a follow up! That's why they get this review (someone else would be ever harsher, luckily I didn't fall for the spam website scam)

Mostly good if you have a simple blog…

Mostly good if you have a simple blog and need some controls, but there are better option out there.

Great

You run a webhost?You offer webhosting?You run another web-based application?YOU will have to protect your system!CloudFlare makes protecting your system easy and cheap.With great free plans for private, and cheap plans for business, you can make sure your system runs smooth and stable without any DDoS attack coming through!Perfect!

Cloudflare is blocked by t-online

Contra: Cloudflare was/is blocked by one of the largest email providers in Germany and they are not willing to fix this issue. I think a company should resolve issues like that and not leave them to their customers.The support also copies and pastes standard messages and will read your email only after the second email you send. Pro:They answer quickly (1-2 days).

Absolute worst service

Absolute worst service. I started out with their $200 plan and downgraded to their $20 plan because they were not giving the services they promised under the $200 plan (such as phone support, you just couldn't reach them). It doesn't seem like anyone knows what they are talking about when it comes to support. My firm will eventually leave and will pay more for the right vendor because Cloudflare doesn't cut it.