9.8
Spot Score
Efficiently manage your hotel business with ease.
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Cloudbeds offers custom pricing plan
Cloudbeds consistently shines in delivering exceptional customer service, as highlighted by reviewers praising representatives like Korina B, Tomás, Denis S, and Bryant for their dedication and support. Customers appreciate the quick response times and knowledgeable assistance provided by the support team. The platform's user-friendly nature and ability to tailor ...Read more
Excellent customer service with quick responses and helpful support from team members like Korina B, Tomás D, and Luis.
Knowledgeable and patient onboarding specialists, such as Raul Ramirez, providing efficient and effective assistance.
User-friendly platform with clear explanations and easy-to-understand features.
Personalized support and training sessions tailored to the specific needs of users, ensuring a smooth onboarding experience.
Mobile application functionality can be further improved for easier access and management on the go.
Limited app selection in the marketplace may restrict customization options for advanced users seeking specific functionalities.
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Showing 11-20 out of 230
JN
Jessica Noelle Wong
05/22/24
Helpful and quick response.
Date of experience: May 22, 2024
JN
Jessica Noelle Wong
05/22/24
Helpful and quick response.
Date of experience: May 22, 2024
L
Loulou
05/17/24
What consistently makes Cloudbeds great…
What consistently makes Cloudbeds great is access to HELP whenever you need it! In particular, Denis S. has saved me and instructed me more times than I can count. He is an amazing asset and I really mean it when I say I would have quit without his help.
KG
Kerri Gandy
05/17/24
Korina B was very informative and…
Korina B was very informative and helpful.
LP
Little Petra Bedouin Camp
05/12/24
The quick response was very helpful for…
The quick response was very helpful for me!
SC
Sarush Chumpolkoolvong
05/03/24
Very good and affordable PMS Suite
As per my experience, cloudbeds PMS is really a powerful online application for hoteliers. It doesn't only fulfil what's necessary in daily hotel operation but also have other vital functions for managers / owners in doing audit or analysing. However, the application can still further improve in getting the app run on mobile application. This will help reservation to work easier when being able to check any particular booking or help sort out the problem while being on the road.
WT
Wilmington Terrace
03/11/24
Wonderful customer services
Wonderful customer services. Luis was very very helpful . Very good experience working with him.
MD
Maxime Damour
03/10/24
Raina was great to deal with
Raina was great to deal with. She was helpful and followed up on the things she said she would.
MH
Malte Hohenstein
03/10/24
I run a small Hostel with 24 Beds.
I run a small Hostel with 24 Beds. Cloudbeds overexceeded my expectations a couple of times. Working with it is fun. They try very hard to make complicated things look easy. I used the support a couple of times and always received a useful answer. Thank you
J&
JP & Eef van den Eerenbeemt
03/10/24
Endless possibilities!
Being able to adjust the Cloudbeds system to our specific and unique company is very handy! Whatever our wishes are, the possibilities are really endless.
