9.8
Spot Score
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Cloudbeds offers custom pricing plan
Cloudbeds consistently shines in delivering exceptional customer service, as highlighted by reviewers praising representatives like Korina B, Tomás, Denis S, and Bryant for their dedication and support. Customers appreciate the quick response times and knowledgeable assistance provided by the support team. The platform's user-friendly nature and ability to tailor ...Read more
Excellent customer service with quick responses and helpful support from team members like Korina B, Tomás D, and Luis.
Knowledgeable and patient onboarding specialists, such as Raul Ramirez, providing efficient and effective assistance.
User-friendly platform with clear explanations and easy-to-understand features.
Personalized support and training sessions tailored to the specific needs of users, ensuring a smooth onboarding experience.
Mobile application functionality can be further improved for easier access and management on the go.
Limited app selection in the marketplace may restrict customization options for advanced users seeking specific functionalities.
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W
Wendy
09/27/24
Great Service from Korina B and Cloudbeds
Korina B from Cloudbeds was absolutely fabulous. She led me through the process of connecting to my channels and was even willing to wait on the line while I went through all the steps. After getting cut off at my end, her colleague then put me back onto her and Korina was able to continue to assist me. Nothing was too much trouble for her. Fantastic end-to-end service. Thank you so much Korina and Cloudbeds! I'm happy I made the move to you.
W
Wendy
09/27/24
Great Service from Korina B and Cloudbeds
Korina B from Cloudbeds was absolutely fabulous. She led me through the process of connecting to my channels and was even willing to wait on the line while I went through all the steps. After getting cut off at my end, her colleague then put me back onto her and Korina was able to continue to assist me. Nothing was too much trouble for her. Fantastic end-to-end service. Thank you so much Korina and Cloudbeds! I'm happy I made the move to you.
HC
Hotel Casa de la Vega
09/04/24
quick and honest answers
We received quick and honest answers to provide us with a solution and understanding of the problem presented.
HC
Hotel Casa de la Vega
09/04/24
quick and honest answers
We received quick and honest answers to provide us with a solution and understanding of the problem presented.
AM
Anabel Molina
07/09/24
Tomás helped me solving for good a…
Tomás helped me solving for good a problem that had been going on for a long time. Really appreciate his support and patience!!
AM
Anabel Molina
07/09/24
Tomás helped me solving for good a…
Tomás helped me solving for good a problem that had been going on for a long time. Really appreciate his support and patience!!
DR
Desert Riviera Hotel Front Des
07/08/24
Quick response time and helpful
We were having trouble with our login and we emailed the support team, within minutes Tomás D. responded and quickly resolved our issue.
DR
Desert Riviera Hotel Front Des
07/08/24
Quick response time and helpful
We were having trouble with our login and we emailed the support team, within minutes Tomás D. responded and quickly resolved our issue.
SK
Suttida Kanasup
05/23/24
Great and quick service
Date of experience: May 23, 2024
SK
Suttida Kanasup
05/23/24
Great and quick service
Date of experience: May 23, 2024
