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9.8/10

Spot Score

Cloudbeds - Hotel Management Software

Cloudbeds

Efficiently manage your hotel business with ease.

4.3

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Cloudbeds offers custom pricing plan

Cloudbeds Reviews & Ratings

4.3

Very Good

Based on 63 ratings & 230 reviews

Rating Distribution

Excellent

(210)

Very Good

(8)

Good

(1)

Poor

(3)

Terible

(8)

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Showing 1-10 out of 230

DC

Denis Colonna

09/29/21

5 out of 5

Best PMS / Channel Manager

Cloudbeds is the Best PMS / Channel Manager with an affordable price and excellent customer support.

T

Tinja

09/25/21

5 out of 5

Fast and effective.

We have been using Cloudbeds for over 6 years now. During this time it has been developing a lot, and it's "nearly" a perfect PMS. As soon as we changed to Cloudbeds+MyAllocator from our previous PMS+Channel manager, our direct bookings went up by 20% (up to 60%). Currently we receive 90% of reservations directly. Help desk reply really fast whenever we have a problem (maybe once a year/every second year).

SA

Steve A

09/23/21

5 out of 5

Cloudbeds has given my hotel a new life.

Our goal when switching to Cloudbeds was to save time doing daily tasks but the software has done so much more. Our direct bookings have increased by over 35%. Guests have noticed the rate checker on my booking engine and felt confident booking directly. We also have seen a boost in OTA bookings. We added a couple of niche channels this past year offered in Cloubdeds Channel Manager and without any extra work from my team, the reservations have increased.My favorite part of the software is ...

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SG

Selcuk Guerler

08/19/20

5 out of 5

Great PMS

Great PMS, perfect support. Especially Oksana and Victor from support team are very helpful and experienced.

CH

City House Hostels

06/12/20

5 out of 5

For multi-room properties we wouldn't…

For multi-room properties we wouldn't consider using anything else.I've used Cloudbeds for almost 10 years. In that time I've seen improvements to both the technology and quality of life of using the software. Support is pretty decent, the, the quality of their channel connections are solid by and large, the interface is straight forward and usable.Are there things I wish they'd work on still? Sure, of course. Homeaway integration isn't the greatest and we have a better experience using a ...

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K

Kelley

06/12/20

5 out of 5

You have a great business model

We love C!loudbeds and think you do a great job responding. Sometimes it would be nice to have a phone number that we can get an immediate response to questions though. Other than that we truly enjoy your business model.

HM

Hakuna Matata

06/04/20

5 out of 5

This software is just amazing

This software is just amazing! It helped us so much to automize all our processes and the management of the hostel. The support is also just perfect. Cant imagine working without cloudbeds anymore!

PB

Palla Boutique Hotel

06/03/20

5 out of 5

Cloudbeds has been a fantastic resource…

Cloudbeds has been a fantastic resource for us. Our staff loves just how easy the system is to work with, and our management loves how we've increased our revenue and direct bookings! I would wholeheartedly recommend to any hotel looking for a complete solution.

AS

Auberge Saint-Paul Hostel

06/02/20

5 out of 5

Superbe PMS et personnel efficace en plus de sympa!

Le PMS est facile d'utilisation et très claire.Le support de Cloudbeds est TOP! Ils répondent très rapidement et comprennent très bien nos besoins.Un grand merci à toute l'équipe de Cloudbeds!

RÖ

Raif Özbek

06/02/20

5 out of 5

Great Software - 24/7 Support

Great Software - 24/7 SupportWe are very happy with this All in One Solution - never had a better one before. Totally recommend it for independent properties that are looking for a strong technology for a fair price.