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8.6

Spot Score

Close - CRM Software

Close Reviews in April 2025: User Ratings, Pros & Cons

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4.6

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Close Reviews & Ratings

4.6

Excellent

Based on 220 ratings & 595 reviews

Rating Distribution

Excellent

(569)

Very Good

(22)

Good

(1)

Poor

(2)

Terible

(1)

Expert's Review

Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more

Close pros and cons

  • Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.

  • Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.

  • Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.

  • Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.

  • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

  • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

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Showing 81-90 out of 595

AU

Anonymous User

11/02/23

5 out of 5

"Ideal CRM for Start-Ups and Beyond"

What do you like best about Close? Close is not only robust- but intuitive. It was so easy to upload various CSVs to get an overview of our pipeline. I live in Close and can't imagine how I would keep track of tasks and deals without it. What do you dislike about Close? I will often send Sequences through Apollo instead of Close because Apollo will let you manually review email drafts prior to being sent out - just to catch those last minute errors. I wish it wasn't totally automated. What ...

Read more

P

Pragya

11/02/23

5 out of 5

"Best CRM"

What do you like best about Close? Easy to use Data clarity Ease of making reports Data comparison Customer support What do you dislike about Close? In built calling glitch The mobile app is not smooth What problems is Close solving and how is that benefiting you? Sales pipeline management Timely followups Reminders Opportunity management Template management

AU

Anonymous User

11/02/23

5 out of 5

"Very beneficial for my business"

What do you like best about Close? The Power Dialer Feature let's me dial 50% more numbers than before What do you dislike about Close? It's not cheap especially if you call a lot. My bill for calling alone is about 60$ for one user. What problems is Close solving and how is that benefiting you? Easy lead management. I never miss to call a Follow Up Lead due to the Task feature.

P

Pragya

11/02/23

5 out of 5

"Best CRM"

What do you like best about Close? Easy to use Data clarity Ease of making reports Data comparison Customer support What do you dislike about Close? In built calling glitch The mobile app is not smooth What problems is Close solving and how is that benefiting you? Sales pipeline management Timely followups Reminders Opportunity management Template management

AU

Anonymous User

11/01/23

5 out of 5

"Close.com best in the world."

What do you like best about Close? I have worked with many CRMs like Salesforce, ZOHO, and HubSpot, and they are all very slow CRMs. My time using Close.com it has really blown my mind away, the speed of Close is out of this world, and super user-friendly. What do you dislike about Close? I would like to have more than 1 automated VM, this will help us by sending different VM base on the camping. What problems is Close solving and how is that benefiting you? The speed of the CRM gives me ...

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NS

Nikhil S

11/01/23

5 out of 5

"easy accessible, perfect navigations."

What do you like best about Close? Navigations, AI recording features, & overall experience What do you dislike about Close? The little glitches while connecting with the power dialler. What problems is Close solving and how is that benefiting you? Maintaing client records & tracking my productivity.

AU

Abe U

11/01/23

5 out of 5

"Best end to end CRM I've ever used!"

What do you like best about Close? I love that close is designed in an intuitive way that makes it easy for all the different teams in our company to jump in and use the features. It's fast and responsive and has incredibly powerful search queries that you can construct. What do you dislike about Close? I would love it if they would prominently display client timezone on lead pages. What problems is Close solving and how is that benefiting you? Keeping track of all client interaction on one ...

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VP

Vivek P

10/31/23

5 out of 5

"Great CRM!"

What do you like best about Close? Super easy and intuitive to learn. I use it every day for work and have no issues with it at all. Very clean layout and lots of nice features to help easily customize. Support customers no matter where or when they reach out. Easily integrates with other systems like Google and Apple. Best crm I have used to date! What do you dislike about Close? Anything that is to dislike is hard remember and a minor inconvenience at most. They do need an Android app for ...

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AU

Anonymous User

10/31/23

5 out of 5

"Close Makes Sales Easy!"

What do you like best about Close? Close integrates with EVERYTHING! even if someone other than me within my organization emails a client, I can see it. My email, meetings, and phone, it's all integrated. One one-stop shop to handle my clients/prospects rather than back and forth through apps and websites. It's user-friendly as well, and super easy to jump in and figure out without a tutorial. What do you dislike about Close? I haven't found a downside yet. So far I love everything. What ...

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MW

Marcel W

10/31/23

5 out of 5

"Its for the Sales Guys who want to make Sales and that the CRM works for them not you for the CRM"

What do you like best about Close? The Autodialer and the email templates + the KI who transcribes the speech into Text. What do you dislike about Close? its not in German but when u have normal english skills its ok What problems is Close solving and how is that benefiting you? It dials fast and it has not all the other fancy bullshit what the other CRM´s have what onlx distracts one from work