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8.6

Spot Score

Close - CRM Software

Close Reviews in April 2025: User Ratings, Pros & Cons

Accelerate your sales success with Close.

4.6

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Close Reviews & Ratings

4.6

Excellent

Based on 220 ratings & 595 reviews

Rating Distribution

Excellent

(569)

Very Good

(22)

Good

(1)

Poor

(2)

Terible

(1)

Expert's Review

Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more

Close pros and cons

  • Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.

  • Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.

  • Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.

  • Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.

  • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

  • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

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Showing 71-80 out of 595

TT

Tom T

11/08/23

5 out of 5

"This CRM is built for sales professionals and does it all"

What do you like best about Close? I have examined all the competing CRMs including HubSpot and Sales Force. You get so much more with the Close.IO. For a fractional cost you get everything from phone, recordings, voicemail recording drop, predictive calling and so much more. But the best part of Close is the actual reporting. Love it. What do you dislike about Close? Nothing. It does everything I want and more. What problems is Close solving and how is that benefiting you? It provices one ...

Read more

SM

Sam M

11/08/23

5 out of 5

"Best CRM handsdown!"

What do you like best about Close? Out of every CRM that I've tried (Salesforce, Hubspot, Zoho, Pipedrive, ETC) Close wins handsdown. The ease of use from a sales seat is crucial. You import your leads, create custome fields, and you are off to the races. I highly recomend to any organization that has a sales team to give close a try. Your sales team will love it..... I guarantee it. There is zero clutter, or unnecessary steps. Its click, call, text, email, notes.... all in one convenient ...

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EJ

Emilia J

11/07/23

5 out of 5

"Efficient and versatile"

What do you like best about Close? Easy to keep track on tasks and notes about leads and opportunities. Easy integrations with other platforms. Easy implementations of various features. Customer support is quick to help and easy to reach out to. I use Close to help with my daily work. What do you dislike about Close? I personally haven't encountered any down sides when using Close. What problems is Close solving and how is that benefiting you? Easy to enroll email sequences to customers. ...

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GB

George B

11/07/23

5 out of 5

"Finally! CRM that I actually use."

What do you like best about Close? Close is ready to go, more or less, right out of the box. I spent 5 years tweaking zoho and about 5 minutes using it. Close is not like that. I was up and running in an hour or so. I use it every single day and it's fully compliant in my industry. What do you dislike about Close? I would like it if Close gave me more options for creating multiple email signatures for use with multiple emails. Right now when I switch email addresses foe sending I have to ...

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VZ

Veronika Z

11/06/23

5 out of 5

"Great CRM to keep your leads organised"

What do you like best about Close? I really like: - working with smart views and the possibility of exporting them - scheduling emails and the possibility of sending them on behalf of team members - tasking in general to keep track of the projects - responsive and efficient Support Team What do you dislike about Close? Close could improve: - by adding more formatting options to the existing ones and adding the formatting options to the opportunities. - by adding the possibility to move ...

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AU

Anonymous User

11/06/23

5 out of 5

"Excellent for a startup"

What do you like best about Close? The customizability. Nearly everything is fine tuned to our organization's needs and wants. Customized fields have allowed for an easier use to prospect agencies as well as keep detailed notes on the client. Implementation took about 2 weeks and consisted of a free CLOSE crm demo. That was HUGE in getting us started. Customer support is 2nd to none and always answers within 24 hours. We are on close every day for all of our communications and couldnt be ...

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AU

Anonymous User

11/06/23

5 out of 5

"Very organized and easy to use. Helps a lot with my sales job"

What do you like best about Close? Being able to store all information necessary What do you dislike about Close? No huge downsides as of right now, It's only been helping me What problems is Close solving and how is that benefiting you? Organization with prospect notes and remembering to follow up with reminders. It's helping me be way more organized and confident

AM

Adrian M

11/06/23

5 out of 5

"Highly recommend!"

What do you like best about Close? Close has helped me create revenue in a professional, smart manner. I really like how it operates and simplifies every day tasks. What do you dislike about Close? I am not going to add you. There is really nothing not to lie about clothes and help me organize. It helps me get sales. What else can I ask for? What problems is Close solving and how is that benefiting you? Close helps me organize my sales helps me send emails send text and make phone calls to ...

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SH

Syed H

11/03/23

5 out of 5

"Best CRM in the market"

What do you like best about Close? The ease of use and convenience as it is very user friendly What do you dislike about Close? Time it took to learn the system and get the team trained What problems is Close solving and how is that benefiting you? Getting metrics and allowing analytics to be visible

AU

Anonymous User

11/03/23

5 out of 5

"because close is so simple to use for marketing, calls and anything"

What do you like best about Close? the simple handling of close and the opportuinities you can make and the efficiency What do you dislike about Close? i dislike nothing about close because its all simple to use What problems is Close solving and how is that benefiting you? Emails and outboundcalls and the easy and fast handling