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8.6

Spot Score

Close - CRM Software

Close Reviews in April 2025: User Ratings, Pros & Cons

Accelerate your sales success with Close.

4.6

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Close Reviews & Ratings

4.6

Excellent

Based on 220 ratings & 595 reviews

Rating Distribution

Excellent

(569)

Very Good

(22)

Good

(1)

Poor

(2)

Terible

(1)

Expert's Review generated by AI

Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more

Close pros and cons

  • Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.

  • Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.

  • Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.

  • Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.

  • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

  • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

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Showing 51-60 out of 595

MC

Mart C

12/02/23

5 out of 5

"Sales Success using Close as our CRM"

What do you like best about Close? I've been using Close CRM for our sales team, and it has truly transformed the way we manage our leads and close deals. The user-friendly interface makes it easy for everyone on the team to navigate and stay organize. Here are the Pros i think Close CRM can provide: Efficient Lead Management, Email Automation, Communication Tracking, Integration and Customization, Analytics and Reporting Tools. What do you dislike about Close? A bit of learning curve for ...

Read more

MP

Mike P

12/02/23

5 out of 5

"Long term Close customer - we love CLOSE.IO"

What do you like best about Close? The user interface and the integration with GSuite. What do you dislike about Close? Even though we have Salesforce, many of our sales team prefer Close. We wish Close would increase scalability for large enterprises. Recommendations to others considering Close: We find our business users are quick to learn Close and become productive in only a few days. What problems is Close solving and how is that benefiting you? Leads follow-up is easy to manage and ...

Read more

MP

Mike P

12/02/23

5 out of 5

"Long term Close customer - we love CLOSE.IO"

What do you like best about Close? The user interface and the integration with GSuite. What do you dislike about Close? Even though we have Salesforce, many of our sales team prefer Close. We wish Close would increase scalability for large enterprises. Recommendations to others considering Close: We find our business users are quick to learn Close and become productive in only a few days. What problems is Close solving and how is that benefiting you? Leads follow-up is easy to manage and ...

Read more

MC

Mart C

12/02/23

5 out of 5

"Sales Success using Close as our CRM"

What do you like best about Close? I've been using Close CRM for our sales team, and it has truly transformed the way we manage our leads and close deals. The user-friendly interface makes it easy for everyone on the team to navigate and stay organize. Here are the Pros i think Close CRM can provide: Efficient Lead Management, Email Automation, Communication Tracking, Integration and Customization, Analytics and Reporting Tools. What do you dislike about Close? A bit of learning curve for ...

Read more

AC

Aaron C

12/01/23

5 out of 5

"Very easy to use and manage a sales team"

What do you like best about Close? love the smart views, its a great way to keep track of leads and team activities. We got up and running fast, very easy to impliment. Custopmer support is fast! Im on close all day everyday! Lots of easy integrations. I use this frequently. What do you dislike about Close? tbeing able to hifde things from the team so its not in their face, like custum fields. What problems is Close solving and how is that benefiting you? managing a large sales team and ...

Read more

MC

Maleek C

12/01/23

5 out of 5

"New and Convenient"

What do you like best about Close? Ability to make calls simply and manuever leads fast What do you dislike about Close? Only been using it a month or so, haven't found any dislikes yet. Oh, sometimes the smart views aren't as accurate as they could be. What problems is Close solving and how is that benefiting you? Allows me to call, text and store info on leads easily.

BR

Bruno R

12/01/23

5 out of 5

"As If Apple designed a CRM"

What do you like best about Close? I get this utilitarian feeling from Close CRM that makes me think of Apple's simple design philosophy. It's more important to finish the task efficiently than to seem impressive. Making calls with Close CRM is like walking in the park when I'm in the zone; it's a simple interface that performs its job without any flashy bells and whistles. Checking activities ensures that I don't have to search around for important information because it's right there, ...

Read more

MC

Maleek C

12/01/23

5 out of 5

"New and Convenient"

What do you like best about Close? Ability to make calls simply and manuever leads fast What do you dislike about Close? Only been using it a month or so, haven't found any dislikes yet. Oh, sometimes the smart views aren't as accurate as they could be. What problems is Close solving and how is that benefiting you? Allows me to call, text and store info on leads easily.

AC

Aaron C

12/01/23

5 out of 5

"Very easy to use and manage a sales team"

What do you like best about Close? love the smart views, its a great way to keep track of leads and team activities. We got up and running fast, very easy to impliment. Custopmer support is fast! Im on close all day everyday! Lots of easy integrations. I use this frequently. What do you dislike about Close? tbeing able to hifde things from the team so its not in their face, like custum fields. What problems is Close solving and how is that benefiting you? managing a large sales team and ...

Read more

BR

Bruno R

12/01/23

5 out of 5

"As If Apple designed a CRM"

What do you like best about Close? I get this utilitarian feeling from Close CRM that makes me think of Apple's simple design philosophy. It's more important to finish the task efficiently than to seem impressive. Making calls with Close CRM is like walking in the park when I'm in the zone; it's a simple interface that performs its job without any flashy bells and whistles. Checking activities ensures that I don't have to search around for important information because it's right there, ...

Read more