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8.6

Spot Score

Close - CRM Software

Close Reviews in April 2025: User Ratings, Pros & Cons

Accelerate your sales success with Close.

4.6

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Close Reviews & Ratings

4.6

Excellent

Based on 220 ratings & 595 reviews

Rating Distribution

Excellent

(569)

Very Good

(22)

Good

(1)

Poor

(2)

Terible

(1)

Expert's Review

Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more

Close pros and cons

  • Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.

  • Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.

  • Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.

  • Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.

  • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

  • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

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Showing 291-300 out of 595

RA

Rachel Ann R

04/25/23

5 out of 5

"It's a friendly use."

What do you like best about Close? We use close in a lot of things, like to call your customers. You can also add notes after the call about the conversation that you have between you and the customers. What do you dislike about Close? The least helpful in Close is sometimes if the app is in under maintenace we cannot use the app for almost an hour. What problems is Close solving and how is that benefiting you? It can provide all of my users attorney to fight for their traffic tickets in ...

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KM

Kimberly Mae B

04/25/23

5 out of 5

"Excellent Experience"

What do you like best about Close? One of the things that I like about Close is that it is an easy tool to use. An easy-to-use interface. It is designed to simplify our communication process. It allows us to quickly and easily keep track of our conversations with contacts. It also helps us to remain organized and efficient. What do you dislike about Close? The downside of using Close is that some features are not available when you are not using the downloaded app. However, you can still ...

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CA

Clyde A

04/25/23

5 out of 5

"Close application is all you will need for your CRM needs"

What do you like best about Close? It makes all tasks easy and comprehensive. It helps makes everything in the organization get organized easily without any hustle. The tool is very straightforward and very friendly user. What do you dislike about Close? There's nothing that I can think of as of the moment since most of my CRM needs are being met and every function that it has from doing outbound call, inbound calls and emails are very satisfactory. What problems is Close solving and how is ...

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JJ

Jude Jesrel P

04/24/23

5 out of 5

"Fantastic Experience!"

What do you like best about Close? It has many features, such as sms, email, and calls. It connects you to a lot of people. What do you dislike about Close? I don't want that grammar and spelling are not auto- corrected processes. What problems is Close solving and how is that benefiting you? It helps us connect to many people, which allows us to attain our goals and targets.

DA

Donabel A

04/24/23

5 out of 5

"Customer Service"

What do you like best about Close? Fast and reliable when it comes to customer service management. The system is user-friendly and easy to navigate by agents, which is really helpful when assisting customers. What do you dislike about Close? What I dislike about close is that sometimes close has problems with bags and lags; however, internet service does really matter with the function of the system as well as the computers update. What problems is Close solving and how is that benefiting ...

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AD

Ali Daniel S

04/24/23

5 out of 5

"Customer Service"

What do you like best about Close? It's so convenient in calling and receiving phone calls.It is well organized and I'm able to check current and past report to help me closed deals in the future. What do you dislike about Close? I'm not able to received videos when my customer send me one.Also, When I'm sending text messages it is limited to 1000 characters which I find so inconvenient specially if I'm sending a lot of information that exceeds the limit. What problems is Close solving and ...

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ZG

Zach G

04/24/23

5 out of 5

"My favorite crm and I have used numerous"

What do you like best about Close? It keeps communication in chronological order under each prospect What do you dislike about Close? You have to upgrade to get all their features What problems is Close solving and how is that benefiting you? It keeps me organized

AU

Anonymous User

04/21/23

5 out of 5

"Close CRM"

What do you like best about Close? Close is hugely helpful in keeping track of all prospects and opportunities and allows you to keep all relevant information in one place. Being able to call directly from your laptop with an internet connection is fantastic. What do you dislike about Close? I look forward to the potential future development of the app for Close CRM software. This would make the features more easily available on my cell phone when I'm on the road and don't have easy access ...

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AM

Ana Mae B

04/21/23

5 out of 5

"Close is user friendly"

What do you like best about Close? Very user-friendly and easy to learn and navigate every part of the close. I appreciate its feature because it's very clear and very detailed. What I can compare close to other competitors is very user-friendly. What do you dislike about Close? All features are working well. I don't have any problem with it. Everything is fine. They can update the feature if they'd like but close is already good for me. What problems is Close solving and how is that ...

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CB

Carmela B

04/21/23

5 out of 5

"user friendly"

What do you like best about Close? It's very user-friendly. Very recommendable. What do you dislike about Close? None so far as I could say. Since I haven't tried having a problem since using close. What problems is Close solving and how is that benefiting you? Using Close has all the functions needed, we can call, send SMS, and even send email as well. We can even add notes on the conversation of the customer.