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8.6

Spot Score

Close - CRM Software

Close Reviews in April 2025: User Ratings, Pros & Cons

Accelerate your sales success with Close.

4.6

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Close Reviews & Ratings

4.6

Excellent

Based on 220 ratings & 595 reviews

Rating Distribution

Excellent

(569)

Very Good

(22)

Good

(1)

Poor

(2)

Terible

(1)

Expert's Review

Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more

Close pros and cons

  • Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.

  • Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.

  • Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.

  • Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.

  • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

  • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

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Showing 171-180 out of 595

BN

Ben N

07/09/23

5 out of 5

"The only CRM I use!"

What do you like best about Close? The functionality of it all really makes it happen for me. Also, you don't need to be too techy to learn the ins and outs of Close. This is simplicity at its finest. Thank you for making Close." What do you dislike about Close? That we did not find out about Close sooner. What problems is Close solving and how is that benefiting you? Lead management is the biggest problem we had. Close made contacting customers by phone, text and email easy. Also ...

Read more

LF

Luisa F. R

07/09/23

5 out of 5

"It is a complete and easy to use tool."

What do you like best about Close? It is a tool that facilitates the management and interaction with customers and verifies the steps and interactions carried out. Calls can be easily listened to and downloaded What do you dislike about Close? I think it can improve its overall look as it can look a bit dated because the colors are a bit muted and can be a bit more customizable. It would be a bit friendlier, considering this tool is used throughout the workday. What problems is Close ...

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CC

Cody C

07/08/23

5 out of 5

"Excellent CRM"

What do you like best about Close? The interface is very easy to use and for the price you pay - its a 10x roi and a steal What do you dislike about Close? not much really. i did not like hubspot at all then switched to Close and cant find anything i dislike (so far) What problems is Close solving and how is that benefiting you? We use close.com for: - CRM - follow up subsequences - dialer - not letting any leads slip through the cracks

NK

Nikhil K

07/07/23

5 out of 5

"Game-Changing Efficiency: A Stellar Review of Close CRM's Transformative Power"

What do you like best about Close? I've been using Close CRM for a while, and I have to admit that it has really changed the game for my company. My team's effectiveness and productivity have significantly increased thanks to the user-friendly design, powerful capabilities, and flexible integration possibilities. The customer service crew has also been outstanding, always helpful and available when we need them. I heartily endorse Close CRM to any company seeking a dependable and potent CRM ...

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DR

Dev R

07/06/23

5 out of 5

"Close CRM is a very smooth platform"

What do you like best about Close? easy accessibility to the tasks i can find the leads very easily What do you dislike about Close? it takes time to refresh sometimes. sometimes it shows that the close platform is unresponsive. What problems is Close solving and how is that benefiting you? Close reduces the time which is required to complete the tasks and finding the leads. It is helping me in increasing my efficiency.

TS

Tim S

07/06/23

5 out of 5

"Exceptional CRM"

What do you like best about Close? The simplicity of Close is the game changer for me. Sales teams need a CRM that's light in order to improve efficiency and Close ticks that's box What do you dislike about Close? At the moment I feel that the mobile app could be improved What problems is Close solving and how is that benefiting you? Close helps us by centralizing most of our outreach.

AU

Anonymous User

07/06/23

5 out of 5

"Efficient Sales Management Solution"

What do you like best about Close? Close CRM is a user-friendly and efficient sales management tool! Its intuitive design, contact management features, and email integration streamline the sales process. The platform's reporting and analytics tools provide valuable insights, while seamless collaboration enhances team productivity. What do you dislike about Close? Close CRM, while generally effective, may have a slight learning curve for users initially. Additionally, its customization ...

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NW

Nick W

07/06/23

5 out of 5

"Close review"

What do you like best about Close? I like how easy it is to organize leads, call leads effortlessly compared to traditional dialing or even Google Voice, and how the emailing, SMS, and calling capabilities are all on one program. What do you dislike about Close? I wish there would be an Android app, as I am not an iOS user. Perhaps in the future you can introduce an app. Furthermore, there sometimes are problems with the predictive dialing, bugs and whatnot. What problems is Close solving ...

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MC

Matt C

07/05/23

5 out of 5

"Organise easier!"

What do you like best about Close? All communications heads up, right in front of you! What do you dislike about Close? Sending SMS internationally doesn't seem to be an option What problems is Close solving and how is that benefiting you? Leads being managed across multiple programs/platforms

RH

Rebecca H

07/05/23

5 out of 5

"Reliable & Expansive CRM - ALL THE NEEDED THINGS!"

What do you like best about Close? EASY to set up, and I love the templates for SMS and EMAILS with the ability to schedule these tasks even when I am not logged in. Using Close allows me to maximize my time! What do you dislike about Close? Close - to this stage has not disappointed me. I have been using CLOSE CRM software for about 3 years without issue. What problems is Close solving and how is that benefiting you? Close helps me organize and contact my leads with ease. It has saved me ...

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