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8.6

Spot Score

Close - CRM Software

Close Reviews in April 2025: User Ratings, Pros & Cons

Accelerate your sales success with Close.

4.6

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Close Reviews & Ratings

4.6

Excellent

Based on 220 ratings & 595 reviews

Rating Distribution

Excellent

(569)

Very Good

(22)

Good

(1)

Poor

(2)

Terible

(1)

Expert's Review

Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more

Close pros and cons

  • Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.

  • Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.

  • Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.

  • Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.

  • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

  • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

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Showing 161-170 out of 595

LI

Leon I

07/17/23

5 out of 5

"SPEED"

What do you like best about Close? I like how easy it is and how fast you can do things. I ove to do things with speed. The faster you do things, the faster you get to your Sale and the faster you get to your Money. What do you dislike about Close? For beginners it can be a bit complicated, but there still are very good instructions. Also for a beginner agency with no money on the start, it can be a bit pricy. What problems is Close solving and how is that benefiting you? Close helps me do ...

Read more

VV

Vidya V

07/14/23

5 out of 5

"Experience of the best Sales CRM"

What do you like best about Close? The way it makes our day to day follow ups with our clients so easy and handy What do you dislike about Close? We can micromanage every single detail about an action, its a pro as well as a con :) What problems is Close solving and how is that benefiting you? Pipeline management, Continuous follow ups with my leads, lead tracking

OS

Oliver S

07/14/23

5 out of 5

"Perfection"

What do you like best about Close? It motivates you to make your prospecting life very easy and more accurate boosts sales definetley What do you dislike about Close? I dislike that close doesnt have a mobile app other than that perfection What problems is Close solving and how is that benefiting you? Prospecting and following up with tons of leads more accurtely

MS

Myra S

07/13/23

5 out of 5

"MOST EFFECTIVE CRM - CLOSE"

What do you like best about Close? Close CRM has a very user-friendly interface as it helps to navigate the information. It is very simple & easy to use. It also helps to track the activity and also in reporting as well. What do you dislike about Close? The mobile app has limited features when compared to the desktop version, it sometimes limits the usage & hampers the experience. If increased, it can help us increase productivity as well. What problems is Close solving and how is that ...

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YT

Yashika T

07/12/23

5 out of 5

"Excellent CRM!"

What do you like best about Close? Close CRM is an excellent tool for managing relationships with leads and customers. It boasts impressive sales automation features that can help nearly any lead generation or sales process. It is a significantly better tool if you want to create scalable sales processes. Close centralizes much of your lead generation and sales pipeline and organizes your entire team. It is a great option for small startups or medium-sized companies. The software is perfect ...

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NB

Naman B

07/10/23

5 out of 5

"Close CRM Review: A Comprehensive and Customizable CRM Solution with Room for Improvement"

What do you like best about Close? Assess the user interface and overall user experience. Consider how intuitive the software is, the clarity of navigation, and the ease of accessing different features. Evaluate the overall design, aesthetics, and responsiveness of the CRM. What do you dislike about Close? Lack of Native Integrations: While Close CRM does offer integrations with popular tools and platforms, some users have expressed a desire for a wider range of native integrations. This ...

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AA

Ankit A

07/10/23

5 out of 5

"Review Close"

What do you like best about Close? This app is useful for my professional life. It has helped me to complete my tasks on time due to its unique feature. It helped me to attract customers and increase business for my company. What do you dislike about Close? This app has few bugs which disturb me while working. It delays my work and because of which my entire work takes a set back. App bugs can be removed to smoothen the work. What problems is Close solving and how is that benefiting ...

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VK

Vedant K

07/10/23

5 out of 5

"Great CRM and very easy to use!"

What do you like best about Close? Close is a comprehensive CRM that helps from origination to the sales cycle completion. You can track the entire pipeline as well as new prospects fairly easily. The comprehensive dashboard suite is also a really great way to keep track of your team, lead inflow, lead conversation rate as well as revenue pipeline more effectively. All in all close is a really great CRM ! What do you dislike about Close? The only negative tithing about close is that while ...

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AS

Aastha S

07/10/23

5 out of 5

"MOST EFFECTIVE CRM - CLOSE"

What do you like best about Close? Close CRM provides tools for lead tracking, qualification, and prioritisation. Users can easily manage their leads, track progress, and assign tasks to team members, helping to streamline the sales pipeline. What do you dislike about Close? Close CRM may be considered relatively expensive for small businesses or startups, especially compared to some other CRM options on the market. What problems is Close solving and how is that benefiting you? Close CRM ...

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BN

Ben N

07/09/23

5 out of 5

"The only CRM I use!"

What do you like best about Close? The functionality of it all really makes it happen for me. Also, you don't need to be too techy to learn the ins and outs of Close. This is simplicity at its finest. Thank you for making Close." What do you dislike about Close? That we did not find out about Close sooner. What problems is Close solving and how is that benefiting you? Lead management is the biggest problem we had. Close made contacting customers by phone, text and email easy. Also ...

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