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8.6

Spot Score

Close - CRM Software

Close Reviews in April 2025: User Ratings, Pros & Cons

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4.6

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Close Reviews & Ratings

4.6

Excellent

Based on 220 ratings & 595 reviews

Rating Distribution

Excellent

(569)

Very Good

(22)

Good

(1)

Poor

(2)

Terible

(1)

Expert's Review

Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more

Close pros and cons

  • Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.

  • Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.

  • Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.

  • Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.

  • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

  • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

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Showing 131-140 out of 595

AR

Abhishek R

08/15/23

5 out of 5

"Close has made sales management smooth and convenient."

What do you like best about Close? Lead management is a breeze. The ability to sort out most relevant ones instantly and mail them right away is very useful. What do you dislike about Close? I haven't really faced such a downside to explicitly mention it. It can gamify things a bit may be. What problems is Close solving and how is that benefiting you? We sell to corporations, specifically CXOs and HRs. Close has helped lead handling, followups with sequences, prioritising tasks and notes ...

Read more

TL

Tyler L

08/15/23

5 out of 5

"Best CRM out there"

What do you like best about Close? Everything can be handled and tracked all through one CRM. What do you dislike about Close? Can be expensive depending on the size of your team What problems is Close solving and how is that benefiting you? The biggest problem is having to pay for different softwares and integrate them all together. Close is an all-in-one solution.

AU

Anonymous User

08/09/23

5 out of 5

"Love this product"

What do you like best about Close? Love the UI experience. Easy to track and see what is going on. It makes it so much easier to never miss an important email. Love the sharing with team members. and the tracking and reminders What do you dislike about Close? A bit expensive, so repeatedly evaluate if we really need it. Sometimes hard to track when an email is sent to contacts that represent different projects and when there are mulitple projects with the same client. What problems is Close ...

Read more

AU

Anonymous User

08/08/23

5 out of 5

"Great all in one"

What do you like best about Close? The most helpful thing about Close is being able to contact leads super easy and effectivly. While also being able to use oppurtunitys super easy to get clients enrolled. What do you dislike about Close? Close at first would generate my leads for some reason with my google calendar but that has been since fixed. It was also a little confusing at first but easy to learn. What problems is Close solving and how is that benefiting you? Close makes it super ...

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RT

Rodrigo T

08/08/23

5 out of 5

"Good crm and compact"

What do you like best about Close? Leads well organized and have a lot of options to put information What do you dislike about Close? in fact it is a little bit slow in calling What problems is Close solving and how is that benefiting you? connect with the lead in real time

NB

Nour B

08/08/23

5 out of 5

"Close CRM: The simple CRM that gets results"

What do you like best about Close? I love that Close is very simple and organized. It has all the integrations that I need and also has a mobile app that I can call leads directly from. Highly Reccomended! What do you dislike about Close? Not much I dislike about close. It has everything I need. What problems is Close solving and how is that benefiting you? Calling my leads and sending SMS.

PP

Prinkan P

08/08/23

5 out of 5

"CRM for Modern companies"

What do you like best about Close? Agility. Customization ability. Integrations Migration from other CRMs using simple clicks What do you dislike about Close? Could have AI generated insights on leads and opportunites What problems is Close solving and how is that benefiting you? Very easy to setup and get started with. VoIP call integration and Tracking simplifies life of sales people Free Mobile App

BA

Ben A

08/08/23

5 out of 5

"Best App Ever"

What do you like best about Close? How easy it is to use and seamlessly go through What do you dislike about Close? It is a bit slow sometime when opening but that is the only problem What problems is Close solving and how is that benefiting you? it is solving the customer to client connection

AB

Andy B

08/07/23

5 out of 5

"Simple yet powerful"

What do you like best about Close? I like how simple and clean the interface is. I am easily able to identify what tasks I have to acomplish today and reach out to my prospects. With their filters I can find which prospects I have not spoke with in awhile and focus my efforts. What do you dislike about Close? I dont like how i have to go to my sequenced tasks. The active sequences take a few steps to click on. Sequenced tasks should all flow into one inbox with my other one off tasks. What ...

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DZ

Dina Z

08/07/23

5 out of 5

"Best CRM I have ever used"

What do you like best about Close? Speed of the system and the dialer. The contact record automatically opens when a call comes in. What do you dislike about Close? Not being able to arrow through a contact list What problems is Close solving and how is that benefiting you? An integrated all in one solution with no multi-system chaos