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8.6

Spot Score

Close - CRM Software

Close Reviews in April 2025: User Ratings, Pros & Cons

Accelerate your sales success with Close.

4.6

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Close Reviews & Ratings

4.6

Excellent

Based on 220 ratings & 595 reviews

Rating Distribution

Excellent

(569)

Very Good

(22)

Good

(1)

Poor

(2)

Terible

(1)

Expert's Review

Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more

Close pros and cons

  • Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.

  • Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.

  • Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.

  • Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.

  • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

  • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

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Showing 101-110 out of 595

MI

Mehandi I

10/31/23

5 out of 5

"Close CRM Review"

What do you like best about Close? Things which I like about Close CRM:- a) UI - Neat and clean. b) Simple to use. c) Custom Activites and filter d) Slack channel for quick support from users is one of the best thing of Close CRM. e) Customer support is great. f) Easy to implement - self implementation is possible but they offer a free migration support too What do you dislike about Close? I would say improvements they can make on Close:- a) More internal automations such as - change of ...

Read more

JB

James B

10/31/23

5 out of 5

"Close makes selling easy"

What do you like best about Close? The ability to burn through calls with the auto dialer is a game changer. What do you dislike about Close? You are restricted to two sequences and only a few email templates on the entry business plan. What problems is Close solving and how is that benefiting you? I have doubled my ability to make calls with the robo-dialer and some days even more!

KJ

Kristel Jane Maurisse D

10/31/23

5 out of 5

"Close Review"

What do you like best about Close? No lags,, easy to access and easy to use What do you dislike about Close? None, all good with using close. It's easy to use What problems is Close solving and how is that benefiting you? Easy access with my leads

AU

Anonymous User

10/31/23

5 out of 5

"A great tool for us to save every deals that happened"

What do you like best about Close? Can give a short amount of time to track down every conversation happened since it already has a transscript for it. What do you dislike about Close? It usually takes time to load but other than that everything is good. What problems is Close solving and how is that benefiting you? It can save past deals that we made with my customers. I can still track down things that we left behind.

YS

Yulia S

10/30/23

5 out of 5

"Very easy and has everything I need"

What do you like best about Close? it's easy to use, it records calls, you can power dial out of it. Everything is in one place! What do you dislike about Close? Can't think of anything. I guess you can't use the power dialer function unless you're on the app version. What problems is Close solving and how is that benefiting you? having everything in one place. The last company I was at, they had too many different apps for everything.

JB

Jess B

10/30/23

5 out of 5

"Great program"

What do you like best about Close? I recently had the pleasure of working with Close Company,it was an outstanding experience. From start to finish, I experienced a high level of professionalism, efficiency, and dedication. They were only easy-going and relaxed in their approach. Everythign they offered was top-notch. What do you dislike about Close? One potential downside is their pricing. Can eb a little costy What problems is Close solving and how is that benefiting you? Game changer ...

Read more

SS

Sahil S

10/30/23

5 out of 5

"Highly user friendly with quick access dashboard"

What do you like best about Close? - ease of access - quick resolution - multi UI Integration - Quick customer support What do you dislike about Close? - ios app needs to be more "bug-free" - calling feature needs to be worked upon What problems is Close solving and how is that benefiting you? - creating a one stop CRM solution - helping me follow up with leads and convert them into paying customers

SS

Sahil S

10/30/23

5 out of 5

"Highly user friendly with quick access dashboard"

What do you like best about Close? - ease of access - quick resolution - multi UI Integration - Quick customer support What do you dislike about Close? - ios app needs to be more "bug-free" - calling feature needs to be worked upon What problems is Close solving and how is that benefiting you? - creating a one stop CRM solution - helping me follow up with leads and convert them into paying customers

JB

Jess B

10/30/23

5 out of 5

"Great program"

What do you like best about Close? I recently had the pleasure of working with Close Company,it was an outstanding experience. From start to finish, I experienced a high level of professionalism, efficiency, and dedication. They were only easy-going and relaxed in their approach. Everythign they offered was top-notch. What do you dislike about Close? One potential downside is their pricing. Can eb a little costy What problems is Close solving and how is that benefiting you? Game changer ...

Read more

YS

Yulia S

10/30/23

5 out of 5

"Very easy and has everything I need"

What do you like best about Close? it's easy to use, it records calls, you can power dial out of it. Everything is in one place! What do you dislike about Close? Can't think of anything. I guess you can't use the power dialer function unless you're on the app version. What problems is Close solving and how is that benefiting you? having everything in one place. The last company I was at, they had too many different apps for everything.