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ClientSuccess - Customer Success Software

ClientSuccess Reviews in April 2025: User Ratings, Pros & Cons

Success starts with ClientSuccess.

4.5

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ClientSuccess Reviews & Ratings

4.5

Very Good

Based on 229 ratings & 169 reviews

Rating Distribution

Excellent

(151)

Very Good

(16)

Good

(2)

Poor

(0)

Terible

(0)

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Showing 11-20 out of 169

AS

Arvind S

08/09/22

5 out of 5

"Client success tool is really good when it comes to tracking the customer health"

What do you like best about ClientSuccess? Customer data pulse check

AZ

Andraz Z

08/05/22

5 out of 5

"Great for keeping track of your customers and ensuring retention"

What do you like best about ClientSuccess? I like how clientsuccess makes all client communication, status updates, and client information like ARR, POC, description and segment information available in one place.

AU

Anonymous User

08/04/22

5 out of 5

"Easy to use!"

What do you like best about ClientSuccess? As someone who cross-collaborates with the CS team, ClientSuccess has made it easy to quickly review the health and status of each customer. I can easily pull my own reports as well.

AU

Anonymous User

08/04/22

5 out of 5

"Outstanding Support"

What do you like best about ClientSuccess? ClientSuccess is not only a great program but the support from their team is outstanding. Their CSMs work hard to make sure you have the resources needed to utilize ClientSuccess... successfully (the name really gives it away).

FP

Fabian P

08/04/22

5 out of 5

"Rare tool to help you achieve great things"

What do you like best about ClientSuccess? It gives me a holistic view of all the client accounts I manage What do you dislike about ClientSuccess?

GB

Gareth B

08/03/22

5 out of 5

"Great way to keep a track of your client base. Use it every day and always read before calls"

What do you like best about ClientSuccess? The ability to keep up with the story of the customer journey. What do you dislike about ClientSuccess?

DM

Dani M

08/03/22

5 out of 5

"Thank you for making my role so much more easier!"

What do you like best about ClientSuccess? Updating the pulses by color and having a summary for each of my accounts. It is also good to have the NR in one place and I don;t need to use other platforms fo additional information.

RD

Rob D

08/02/22

5 out of 5

"Great way to collect customer pulse data and overall health score!"

What do you like best about ClientSuccess? I like the ease of use, ClientSuccess is very user-friendly. I like how quickly you move from a holistic view of all customers to a specific look into a particular customer.

AU

Anonymous User

08/02/22

5 out of 5

"Very Impressed with ClientSuccess"

What do you like best about ClientSuccess? Customizable and ease of use. Love all the features offered. What do you dislike about ClientSuccess?

AU

Anonymous User

08/02/22

5 out of 5

"Great Client Management tool"

What do you like best about ClientSuccess? Easy to use and navigate. Clear display format to quickly review account notes. Syncs to SalesForce What do you dislike about ClientSuccess?