ClientSuccess

Indispensable tool as a customer success professional

What do you like best? Playbooks allowed us to create a proper process for onboarding our clients, renew them, onboard people in the team. It was a necessity to build a CS team and scale What do you dislike? Some reporting features may still miss at the moment but Product team do regular release and listen to our feedback to build the roadmap, so new features really deliver on our needs What problems are you solving with the product? What benefits have you realized? We solve the ...

This company is incredible to work with AND the software has helped us scale our business.

What do you like best? There are 2 things that I love about this company: 1. Customer service is a 10/10. I have never in my life worked with such great people. They have offered their expertise and are constantly looking at how they can serve. 2. The software is robust and has helped us tremendously in scaling our business. I would highly recommend it. What do you dislike? Honestly, there is nothing for this section. They have been absolutely wonderful. Anytime that I have an ...