ClickHelp

"Flexible tool for turn your DOC/PDF documentation into a convenient and beautiful portal"

What do you like best about ClickHelp? ClickHelp is an excellent solution when you need to turn a lot of existing documentation into a modern web portal with easy navigation and quick search. If you do not have any special requests for the article's layout, the import process will allow you to publish documentation on the web quickly. If you want to make a beautiful layout with the insertion of graphics, videos and interactive elements, ClickHelp is also quite flexible. Technical support is ...

"ClickHelp is easy to learn and use."

What do you like best about ClickHelp? I like that ClickHelp is intuitive and there is no need to spend much time on learning it - with minimal training everyone can start to use it. It’s a big advantage if new tech writers are hired. What do you dislike about ClickHelp? ClickHelp fits our requirements perfectly. So there's nothing that I can point to. What problems is ClickHelp solving and how is that benefiting you? It’s great that ClickHelp allows us to publish documentation online. Now, ...

"Powerful online documentation tool"

What do you like best about ClickHelp? I like the way ClickHelp improved our workflow. We used Microsoft Word before but, you know, this is not a professional approach - you can’t leave comments, you have to send docs via email and the like. To be honest, it was a nightmare. But now the collaboration is so easy. What do you dislike about ClickHelp? Everything is ok, I don’t have anything negative to say. What problems is ClickHelp solving and how is that benefiting you? ClickHelp is not ...

"ClickHelp is what I needed"

What do you like best about ClickHelp? * ClickHelp is cloud-based, so you can easily work from anywhere. * Its interface is user-friendly and intuitive. * Customer support is quick and effective. What do you dislike about ClickHelp? Sometimes it was a little bit tricky to arrange my TOC via drag-and-dropping items but I got used to it. What problems is ClickHelp solving and how is that benefiting you? Thanks to content reuse features, I can easily reuse different elements like screenshots ...

"Great product!"

What do you like best about ClickHelp? ClickHelp is the most flexible tool that I used. There is no need to adapt your workflow to a new system - this tool will adapt to you. ClickHelp is unique because it’s a complete solution, so you can have different versions and different types of content in a single portal. What do you dislike about ClickHelp? I don’t have anything that I can dislike. What problems is ClickHelp solving and how is that benefiting you? It’s great that I can easily ...

"Best solution for creating a knowledge base"

What do you like best about ClickHelp? I do like that ClickHelp is an all-in-one solution - I can create, publish, share, and manage knowledge across the whole company. I don’t need to send docs via email - I can just give permission and here we go. A big advantage is that it’s possible to quickly publish new articles, update them, and delete outdated content. And I can do it from my portal. What do you dislike about ClickHelp? I think ClickHelp is the tool that every team needs to create a ...

"The most user-friendly solution"

What do you like best about ClickHelp? Live Chat integration. We can provide our clients with instant assistance. Content reuse features. Now, I don’t need to copy paste necessary content, one click and it’s done. Searching and navigation are extremely handy. Google Analytics integration allows us to learn how readers explore our content and this helps us to boost our SEO. What do you dislike about ClickHelp? It’s a little bit tricky to add video from Vimeo. It’ll be better if I can just ...

"Great tool for online and printed outputs"

What do you like best about ClickHelp? I like that I can create and manage my documentation online with ClickHelp without downloading any additional apps since ClickHelp is a browser-based solution. Plus, I like that ClickHelp is a complete tool, so I don’t need to buy any additional packages. What do you dislike about ClickHelp? Everything is ok, and if I had questions, the ClickHelp support team was super helpful. What problems is ClickHelp solving and how is that benefiting you? It’s ...

"I would totally recommend this tool"

What do you like best about ClickHelp? Here are some points that I like: Plenty of customization options like portal style, domain name, favicon, colors and backgrounds, custom fonts Flexible editor with quick access to the html editor Index Keywords and Taxonomy feature help us organize documentation more thoroughly Code highlighting possibilities Check spelling What do you dislike about ClickHelp? It’d be great to see some new ready-to-use doc templates. What problems is ClickHelp solving ...

"A professional partner with a perfect tool to provide information to our customers"

What do you like best about ClickHelp? Clickhelp is a easy to use tool, for provide information to our customers on a secure way. The People on the organisation Clickhelp react fast and correct, so we don't have to worry about the technical of the solution. The tool makes it possible to provide very targeted and personalized information to the users of our applications in a secure manner. Keeping this information up to date can be accomplished without much effort. What do you dislike about ...