9.1
Spot Score
Seamlessly serve your customers with ClickDesk.
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Starts from $12.99/User/Month when Billed Yearly, also offers free forever plan
ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with clients. The platform's ability to provide a practical way to communicate, reach a global audience, and engage with customers has been well-received. Users particularly value ...Read more
Facilitates easy and effective communication with clients, enhancing customer service and satisfaction.
User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training.
Affordable pricing for the range of features provided, making it accessible to businesses of various sizes.
Integration with popular business applications, enhancing productivity and workflow efficiency.
Occasional issues with slow customer support response times, leading to delays in issue resolution.
Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage.
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Showing 61-70 out of 84
H
Hannah
04/17/18
Clickdesk - a single step to an improved helpdesk, efficient live chat, and proper social media management
PROS & CONS What are the best aspects of this product? Clickdesk comprehenses all social solutions that small/medium-size businesses need in one place. As complex as this sounds, it doesn’t take too much time, and it doesn't require any expert coding knowledge. Messaging goes all the way for catering potential customers to supporting third parites via Skype or Gtalk (even if this is more of a personal benefit. In the professional aspect, I think agents are happy to chat and reply messages ...
Read more
C
Charles
03/30/18
Fascinating for the price!
PROS & CONS What are the best aspects of this product? It is my personal small box that keeps all of my Chat, Helpdesk, Call, and Social Enagement data in 1 place! Many people don't know about it, but it is the app of the future. I like the admirable script loading time, and the fact that it is integrated with all Business apps. Price is just too modest for what you get! What aspects are problematic or could work better? Nothing so far What specific problems in your company were solved ...
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A
Arthur
03/04/18
I can bet that this is the best live chatting system on the market
PROS & CONS What are the best aspects of this product? Yes, I can! In order to be good, a live chat system must be customizable, and that’s exactly how Clickdesk is. We incorporatet it on our website in no time, and it has been providing online support for users and random visitors ever since. It has a cool theme, and it is quite accurate when drawing data from our computer database. Those were our priorities, and it responded to them perfectly. There are also many open-customization ...
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01/30/18
Wonderful
What do you like best? I have used this when handling a lot of clients st once love the capacity of incoming work. What do you dislike? That it’s seriously overpriced for what it does. But nonetheless useful. What business problems are you solving with the product? What benefits have you realized? Nothing really besides accelerating my work pace
01/26/18
Great Concept, Poor execution
What do you like best? I like the ability to be in contact with my customers. What do you dislike? If a product has a paid upgrade for features I would like to use, but am not ready for, I would like them to be hidden from me until I upgrade. ClickDesk throws these features that you are missing out on in your face but with a blur on them to appear as if they are just out of reach. Really obnoxious business practice. What business problems are you solving with the product? What benefits ...
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B
Brendan
01/16/18
I can bet that this is the best live chatting system on the market
PROS & CONS What are the best aspects of this product? Yes, I can! In order to be good, a live chat system must be customizable, and that’s exactly how Clickdesk is. We incorporatet it on our website in no time, and it has been providing online support for users and random visitors ever since. It has a cool theme, and it is quite accurate when drawing data from our computer database. Those were our priorities, and it responded to them perfectly. There are also many open-customization ...
Read more
T
Terry
01/04/18
Fascinating for the price!
PROS & CONS What are the best aspects of this product? It is my personal small box that keeps all of my Chat, Helpdesk, Call, and Social Enagement data in 1 place! Many people don't know about it, but it is the app of the future. I like the admirable script loading time, and the fact that it is integrated with all Business apps. Price is just too modest for what you get! What aspects are problematic or could work better? Nothing so far What specific problems in your company were solved ...
Read more
01/02/18
Usable for all companies
What do you like best? Never had errors or freezes up. Quick to start up with loading all credentials. What do you dislike? Password. I just hate having to change it. What business problems are you solving with the product? What benefits have you realized? file sorting, way better than excel.
12/28/17
Getting Information to clientas
What do you like best? This seems like a great new service that can get our clients more information What do you dislike? Just getting to know the serviceand being able to get mre client feedback Recommendations to others considering the product I would reccommend What business problems are you solving with the product? What benefits have you realized? Access to new clients and ways to improve services for thje clients
J
Jasmine
12/24/17
Clickdesk - a single step to an improved helpdesk, efficient live chat, and proper social media management
PROS & CONS What are the best aspects of this product? Clickdesk combines all social solutions that small/medium-size businesses need in one place. As complex as this sounds, it doesn’t take too much time, and it doesn't require any expert coding knowledge. Messaging goes all the way catering potential customers to supporting third parties via Skype or Gtalk (even if this is more of a personal benefit. In the professional aspect, I think agents are happy to chat and reply to messages from ...
Read more
