9.1
Spot Score
Seamlessly serve your customers with ClickDesk.
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Starts from $12.99/User/Month when Billed Yearly, also offers free forever plan
ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with clients. The platform's ability to provide a practical way to communicate, reach a global audience, and engage with customers has been well-received. Users particularly value ...Read more
Facilitates easy and effective communication with clients, enhancing customer service and satisfaction.
User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training.
Affordable pricing for the range of features provided, making it accessible to businesses of various sizes.
Integration with popular business applications, enhancing productivity and workflow efficiency.
Occasional issues with slow customer support response times, leading to delays in issue resolution.
Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage.
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Showing 51-60 out of 84
09/17/18
Click Desk is very useful
What do you like best? Offers a wide range of features: add the agent's image, receive phone calls through Skype or your landline, and integrate your social media profiles. What do you dislike? For the most part it's easy. However, some settings are not intuitive right from the start. For example, proactive chats are switched on by default which can be irritating if you don't expect it. Recommendations to others considering the product his is really due for an update. I'd like to know ...
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C
Charles
09/06/18
Fascinating for the price!
PROS & CONS What are the best aspects of this product? It is my personal small box that keeps all of my Chat, Helpdesk, Call, and Social Enagement data in 1 place! Many people don't know about it, but it is the app of the future. I like the admirable script loading time, and the fact that it is integrated with all Business apps. Price is just too modest for what you get! What aspects are problematic or could work better? Nothing so far What specific problems in your company were solved ...
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A
Arthur
09/04/18
I can bet that this is the best live chatting system on the market
PROS & CONS What are the best aspects of this product? Yes, I can! In order to be good, a live chat system must be customizable, and that’s exactly how Clickdesk is. We incorporatet it on our website in no time, and it has been providing online support for users and random visitors ever since. It has a cool theme, and it is quite accurate when drawing data from our computer database. Those were our priorities, and it responded to them perfectly. There are also many open-customization ...
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07/19/18
SCAM SCAM SCAM!! NO REFUND POLICY, EVEN WHEN YOU CANCEL YOUR ACCOUNT THEY WILL STILL CHARGE YOU
What do you like best? The ease of setting it up and logging in. What do you dislike? ClickDesk did NOT work well with GoDaddy and I am quite disappointed. I had cancelled their services on day 1, but yet they told me I had to pay for the whole month anyways, I said ok. I have been charged every month since the cancellation and am not going to be reimbursed for it due to their NO REFUND POLICY http://www.clickdesk.com/tos.jsp Recommendations to others considering the product It does ...
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07/17/18
Easy to use. Boring interface
What do you like best? It is easy to use. You can see what the customer is searching or looking for, location, etc. What do you dislike? The interface is very boring and not attractive at all. Recommendations to others considering the product It is a bit simple but really helpfull What business problems are you solving with the product? What benefits have you realized? We offer help to people who are searching something on our website
06/28/18
Great product!
What do you like best? No major issues if I had to say anything it would be ease of use. If you want something reliable its great. What do you dislike? Slow sometimes. Like when signing on. Just takes a bit for the ticket procedure if it’s not a “live” problem you are having. Recommendations to others considering the product Easy to implement-which is great for those who aren’t so technologically savvy What business problems are you solving with the product? What benefits have you ...
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06/26/18
Easy to use
What do you like best? Quick and easy to use. I really like the simplicity What do you dislike? Not much to disclose I find it easy to use What business problems are you solving with the product? What benefits have you realized? Issues in the app or if we have problems with software
05/02/18
Great
What do you like best? Everything was great about this overall product. I thought that it was easy to use and really helped me to understand why so many other people were recommending the product to use. I really feel like many people in business sector should look at purchasing this product. One of the things that really appealed to me was the outstanding customer service that came with the purchasing of the product itself. What do you dislike? Nothing was bad overall about this ...
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04/25/18
How I feel.
What do you like best? The availability to agents at such a reasonable price for an awesome product. What do you dislike? I think the interface could stand out more. Recommendations to others considering the product Yes. You will love it What business problems are you solving with the product? What benefits have you realized? The smooth transition with customers
04/25/18
Simple and efficient
What do you like best? Its not difficult to use. It has a simple to learn interface What do you dislike? It can take time to load or have delays. A strong, solid internet hardline is needed What business problems are you solving with the product? What benefits have you realized? Quick chat for troublr shooting issues in filling out forms or answer questions.
