spotsaas-logo
Get Listed

9.1

Spot Score

ClickDesk - Live Chat Software

ClickDesk

Seamlessly serve your customers with ClickDesk.

4

Add to compare

Starts from $12.99/User/Month when Billed Yearly, also offers free forever plan

ClickDesk Reviews & Ratings

4

Very Good

Based on 95 ratings & 84 reviews

Rating Distribution

Excellent

(37)

Very Good

(39)

Good

(4)

Poor

(1)

Terible

(3)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 41-50 out of 84

S

Saul

10/16/21

4 out of 5

Practical and easy application to use

PROS & CONS What are the best aspects of this product? I was able to navigate Clickdesk easily and because of that, we were able to teach our employees without any problem. What aspects are problematic or could work better? There are times when I couldn't understand some of the words used in the application. I had to use a dictionary to translate German into English. What specific problems in your company were solved by this product? Customer consulting became easier for us as we can ...

Read more

B

Belle

10/09/21

4 out of 5

User-friendly application

PROS & CONS What are the best aspects of this product? My employees were able to learn how to use the application easily. There is no need for any technical expertise. What aspects are problematic or could work better? I think it'd be more flexible if there was a mobile app. What specific problems in your company were solved by this product? My tech department was able to discuss our clients’ needs without any hassle. Are you a current user of this product? No

H

Hector

08/06/21

4 out of 5

ClickDesk is beyond my expectation

PROS & CONS What are the best aspects of this product? I am very satisfied with this product. It has a lot of features to meet our needs. What aspects are problematic or could work better? Unfortunately, there are times when their customer support is slow. What specific problems in your company were solved by this product? We now have a system we can use to easily contact our customers. Are you a current user of this product? Yes

L

Leopoldo

06/28/21

4 out of 5

The best way to communicate

PROS & CONS What are the best aspects of this product? Communicating at a personal level became possible with Clickdesk. Furthermore, the application is easy to use so I didn't have any trouble using any feature. What aspects are problematic or could work better? Like any new application, it takes some getting used to, but other than that, there is absolutely nothing to dislike. What specific problems in your company were solved by this product? I get to save time for other things ...

Read more

J

Javonte

06/27/21

4 out of 5

Fulfills every need we can think of

PROS & CONS What are the best aspects of this product? I am very happy with this software as we can connect with clients easily. What aspects are problematic or could work better? The only problem that I have with this is the technical difficulties we experience when we talk to big groups. What specific problems in your company were solved by this product? I can honestly say that Clickdesk gave me a new and innovative way to connect. Are you a current user of this product? No

A

Adelia

02/22/21

4 out of 5

Best Communication Tool

PROS & CONS What are the best aspects of this product? I am very satisfied with my experience with ClickDesk. It is a communication tool that helped us interact with one another despite the distance. What aspects are problematic or could work better? I hope there will be some kind of tutorial on how to use ClickDesk as I found it quite difficult to navigate. What specific problems in your company were solved by this product? I love how I don't have to add any add ons. That's one less ...

Read more

D

Dariana

03/28/20

4 out of 5

A practical way to reach other people

PROS & CONS What are the best aspects of this product? It is very cheap for the features it offers. We can easily communicate with our clients and team members. What aspects are problematic or could work better? There tends to be a lot of upgrades, which can be quite time consuming. What specific problems in your company were solved by this product? It helped us reach other people from different parts of the world. Are you a current user of this product? Yes

R

Rhoda

03/17/20

4 out of 5

I love everything about ClickDesk

PROS & CONS What are the best aspects of this product? It is a very convenient system for our account managers who continuously have to deal with our clients' inquiries. ClickDesk allows us to interact with our customers while researching on ways how to help them. It also allows us to see what country our client is in so we can easily delegate the inquiry to the account manager assigned. Most importantly, if we miss a chat, the application will notify us. What aspects are problematic or ...

Read more

S

Saul

02/24/20

4 out of 5

Practical and easy application to use

PROS & CONS What are the best aspects of this product? I was able to navigate Clickdesk easily and because of that, we were able to teach our employees without any problem. What aspects are problematic or could work better? There are times when I couldn't understand some of the words used in the application. I had to use a dictionary to translate German into English. What specific problems in your company were solved by this product? Customer consulting became easier for us as we can ...

Read more

H

Hector

02/18/20

4 out of 5

ClickDesk is beyond my expectation

PROS & CONS What are the best aspects of this product? I am very satisfied with this product. It has a lot of features to meet our needs. What aspects are problematic or could work better? Unfortunately, there are times when their customer support is slow. What specific problems in your company were solved by this product? We now have a system we can use to easily contact our customers. Are you a current user of this product? Yes