ClickDesk

I can bet that this is the best live chatting system on the market

PROS & CONS What are the best aspects of this product? Yes, I can! In order to be good, a live chat system must be customizable, and that’s exactly how Clickdesk is. We incorporatet it on our website in no time, and it has been providing online support for users and random visitors ever since. It has a cool theme, and it is quite accurate when drawing data from our computer database. Those were our priorities, and it responded to them perfectly. There are also many open-customization ...

I can bet that this is the best live chatting system on the market

PROS & CONS What are the best aspects of this product? Yes, I can! In order to be good, a live chat system must be customizable, and that’s exactly how Clickdesk is. We incorporatet it on our website in no time, and it has been providing online support for users and random visitors ever since. It has a cool theme, and it is quite accurate when drawing data from our computer database. Those were our priorities, and it responded to them perfectly. There are also many open-customization ...

Fascinating for the price!

PROS & CONS What are the best aspects of this product? It is my personal small box that keeps all of my Chat, Helpdesk, Call, and Social Enagement data in 1 place! Many people don't know about it, but it is the app of the future. I like the admirable script loading time, and the fact that it is integrated with all Business apps. Price is just too modest for what you get! What aspects are problematic or could work better? Nothing so far What specific problems in your company were solved ...

Almost Free, and very compelling

What do you like best? I like the way they integrate Chat, Helpdesk, Call and Social engagement all in one small box. I guess that will be the trend in the future. And the (embed script load time is also very fast. Integration with popular Business Applications is surely a plus. Pricing is sensible. What do you dislike? Nothing yet. Recommendations to others considering the product A must have. Best option, if you want to include Social engagement and Helpdesk portal inside a chat box. ...

Good

What do you like best? I liked everything about the ClickDesk product. What do you dislike? There was nothing to dislike as I liked it. Show More What problems are you solving with the product? What benefits have you realized? I was able to solve customer issues at the help desk easily.

Let's review what ClickDesk is all about

What do you like best? It allows us to communicate and interact with other users and possible clients for our company or on a personal level, communication and conversations are more fluid and direct with the help of this web chat. It is quite simple to use and for registration it is also done very simply. I liked it from the moment I started using it. Its graphics are quite fresh which gives users a more attractive appearance. What do you dislike? At the beginning it is a bit ...

ClickDesk Review

What do you like best? Very user friendly for the agents, no need to be tech savvy to use it, easy implementation, great knowledge base. What do you dislike? It doesn't have a mobile app, the application doesn't boot with the PC, it needs more realtime notification Recommendations to others considering the product: Is very easy to use and implement What problems are you solving with the product? What benefits have you realized? This is mainly use for our tech department

Great chat platform

What do you like best? allows our team leaders to interact with leads and customers, as they search and research on our site. They are able to see what areas of the country the conversation is starting in to enable them to connect the customer to the sales rep that is in that region. We also appreciate the ease for our managers to sign-in and out and rotate job duties. we all receive emails if a chat is missed, and this allows for whomever is best equipped to assist the customer to respond ...

Love ClickDesk

What do you like best? Clickdesk allows our account managers to interact with leads and customers, as they are searching and researching on our website and in our e-commerce store. They are able to see what areas of the country the conversation is originating to enable them to connect the customer to the sales representative that is in that region. We also appreciate how easy it is for our account managers to sign-in and out and rotate their responsibilities. Finally we love that we all ...

Solid product

What do you like best? The dashboard is my favorite thing. I like that you can see people in real time visiting your site. The set up is also really easy. There are also lots of really great customization features. The support is great too, especially since they use ClickDesk as their way of customer support. What do you dislike? I haven't found anything anything that I dislike yet. What business problems are you solving with the product? What benefits have you realized? It streamlines ...