8.7
Spot Score
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cleverbridge offers custom pricing plan
Cleverbridge has consistently impressed customers with its exceptional customer support, highlighted by its quick response times and efficient issue resolution. Customers have praised the personalized and detailed assistance they received, appreciating the speedy refunds and cancellation processes. The team at Cleverbridge is commended for being supportive, ...Read more
Swift and detailed client support, resolving issues efficiently and effectively.
Excellent customer service with quick refunds and cancellation processes.
Responsive and knowledgeable customer service team, providing clear instructions.
Prompt responses and resolutions to customer queries and issues.
Limited information provided in reviews about the actual product features and functionalities.
Lack of specific details regarding any shortcomings or areas that can be improved in the product.
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Showing 761-770 out of 815
DS
Donald Spivey
09/10/19
Run away from this company!!!
The worst company online. Their product is crap. Forget the refund. You'll never see it. What a scam. Deserves a -3.
SS
Susan Saurage-Altenloh
08/22/19
Cleverbridge is useless with poor customer care
Cleverbridge is terrible. I purchase Malwarebytes every year on autorenewal. Received email that they are refunding my autopurchase and that my subscription is canceled. Turns out they receive reports about disputes every day and my CC was listed in error (I confirmed with CC co there are no disputes or blocks). Cleverbridge says it can do nothing, I have to start over. My take? Cleverbridge is NOT clever - they are dumber than a box of rocks. I'll pay for software without autorenewal from ...
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D
David
08/19/19
Cleverbridge & Creativemark - no refund when goods don't arrive.
This company, based in Germany I think, process payments for Creativemark UK, a software outlet.But they refuse to process refunds when products don't arrive ... or when instructed to do so by Creativemark UK.Creativemark threatened legal action for requesting a refund - can you believe it!!VERY, VERY POOR customer service from both companies.I would give it ZERO stars, or less, if I could.Find another source for your software downloads and DVDs if you can!!
JP
Joe P
07/31/19
Zero customer service
Zero customer serviceThis company uses the lowest level of third world customer service you can find. Good look trying to understand what the person on the other end of the phone, They do seem to be able to pronounce their "American Names" well but after that its clear that English is not their preferred language and they simply cannot speak it clearly. After 2 phone calls and 2 chat sessions, I was not allowed to speak with a supervisor or even from some in the Western Hemisphere. Even ...
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CF
Christoph Frei
07/12/19
Ich kündige alle Abonnements von…
Ich kündige alle Abonnements von cleverbridge und winzip
ND
Nico De Wee
07/01/19
Cancelled the subscription less than…
Cancelled the subscription less than two weeks after the initial request, as foreseen in the general T&C and in accordance with the described procedure. Despite this, they billed my PayPal for further membership anyway.
GG
Gregory Gilfoil
06/12/19
Downloaded WinZip and tried to register…
Downloaded WinZip and tried to register it with the registration code they sent. Got an error message saying "Incomplete or incorrect information" and a re-direct to their web site asking if I want to buy an upgrade. These guys are a fraud.
LC
LNR CONCEPT
06/10/19
Voleurs et cie
Voleurs. A fuir.....
DP
Dorte Petersen
05/02/19
SUPER Kundeservice :D
SUPER Kundeservice :DJeg havde en postering på mit bankudtog fra Cleverbridge, som var flere måneder gammel. Jeg vidste ikke hvad det var, og kontaktede banken. Banken mente det var et spil jeg havde købt over nettet. jeg køber ikke spil over nettet og endte med at spærre mit kort. Jeg kontaktede Cleverbridge på mail for at få en forklaring på hvad det var jeg havde købt. De var meget hjælpsomme og svarede inden for 24 timer. Jeg fandt ud af at handlen var virusbeskyttelses software som jeg ...
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DM
David Morris
04/24/19
terrible!!!
terrible!!!You buy software, and they don't send you an activation code.I askedfor one on 5 separate occasions.Totla thieves.AVOID!
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