8.7
Spot Score
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cleverbridge offers custom pricing plan
Cleverbridge has consistently impressed customers with its exceptional customer support, highlighted by its quick response times and efficient issue resolution. Customers have praised the personalized and detailed assistance they received, appreciating the speedy refunds and cancellation processes. The team at Cleverbridge is commended for being supportive, ...Read more
Swift and detailed client support, resolving issues efficiently and effectively.
Excellent customer service with quick refunds and cancellation processes.
Responsive and knowledgeable customer service team, providing clear instructions.
Prompt responses and resolutions to customer queries and issues.
Limited information provided in reviews about the actual product features and functionalities.
Lack of specific details regarding any shortcomings or areas that can be improved in the product.
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Showing 61-70 out of 815
PW
Peter Walmsley
09/08/24
Very prompt response …
Very quick response and a very rapid resolution of my concern. The team provided me with all the info I need and kept me informed of what was happening/needed to happen. Very impressed with the prompt response
RZ
Rett Z
09/06/24
Staff were helpful and the process was…
Staff were helpful and the process was done promptly
CC
Carol Colfer
09/04/24
trouble with my Endnotes…
I was having trouble with my Endnotes and then had another problem when I went to buy the replacement. I made some mistake and bought 3 copies. These folks solved the problem promptly and politely. I appreciate that.
М
Михи
09/03/24
Made a onetime purchase of CCleaner
Made a onetime purchase of CCleaner, a year ago (never meant to be a subscription), Cleverbridge used the bank details to take the money for another year without my consent (also never heard of Cleverbridge before they took a payment out of my bank account)
SS
Stewart S
09/01/24
Excellent Customer Support
First, I should mention that a received a timely response and full satisfaction from Customer Service on the Sunday of Labor Day weekend. I certainly did not expect this. As for the reason for my contact, I received notice from my credit card company that I had a charge that was questionable. It was a subscription renewal for a program called Draft Sight from Cleverbridge. Since I am now retired, I no longer need the program. I requested cancellation of my subscription and a full refund of ...
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J
Jane
08/31/24
Quick refund.
I bought software that wouldn't work on my computer. I wrote requesting a refund. Within a day customer service had issued a refund and also made sure the software subscription was cancelled.
MP
Michael Philips
08/30/24
Professional
Professional, polite and efficient.
MG
Mr Gerard Healy
08/28/24
Cleverbridge resolution
My issue was addressed on the day that I made the inquiry, and within a few hours, the whole thing was settled and resolved. I wish that other companies would provide this level of service.
AF
Artem Fedotov
08/26/24
Great support
Great support! Thanks for managing my wrong transaction so promptly!
J
JW
08/21/24
Quick and understanding responses
Our company recently went through a merger and the old company had some hidden subscriptions we were not aware of through Cleverbridge. Additionally, we did not have access to the email they used for Cleverbridge. Their support staff was understanding and very quick to reply over email. I was able to cancel the subscription and receive a refund for these services which we were not using.
