8.7
Spot Score
Empower your online business with cleverbridge.
Add to compare
cleverbridge offers custom pricing plan
Cleverbridge has consistently impressed customers with its exceptional customer support, highlighted by its quick response times and efficient issue resolution. Customers have praised the personalized and detailed assistance they received, appreciating the speedy refunds and cancellation processes. The team at Cleverbridge is commended for being supportive, ...Read more
Swift and detailed client support, resolving issues efficiently and effectively.
Excellent customer service with quick refunds and cancellation processes.
Responsive and knowledgeable customer service team, providing clear instructions.
Prompt responses and resolutions to customer queries and issues.
Limited information provided in reviews about the actual product features and functionalities.
Lack of specific details regarding any shortcomings or areas that can be improved in the product.
Log in Required to View Reviews
Filter results
Sort by :
Showing 91-100 out of 815
L
Larry
07/26/24
Company was purchased and email address disabled
Our company was purchased and our email addresses were disabled and new ones were issued. The subscription was no longer needed but we could not cancel using Cleverbridges very simple process. I emailed Customer Support with the issue giving them my old email address and a new one to send the reference numbers to as well as the amount. I receive an email the next day thanking me and it was all taken care of. Best Customer Service experience I have had in years.
JR
Jean Rabinow
07/26/24
Very prompt response
Very prompt response, and I got the information I needed.
HC
Happy Customer
07/25/24
The Customer Support from Johnlee G
The Customer Support from Johnlee G. who is very patient to assist with what we need and get everything taken care of.
TS
Tiago Sousa Teixeira Oliveira
07/24/24
Quick and top service
Joseph helped me very quickly, and the problem was solved while I was sleeping. Fast email response times.
CP
Chintan Patel
07/22/24
Excellent Customer Service
Prompt responses to our queries.
A
Andrew
07/22/24
I had an issue with billing and made…
I had an issue with billing and made contact with Norton. Joseph C received my email and very promptly rectified it. I could not have asked for more!
LP
Luis Pablo Cruz
07/21/24
Great constum service
Hello! I'd like to share my pleasant experience with Cleverbridge. They supported me very kindly, and the solution was provided quickly. The communication was very straightforward, and they assisted me throughout the entire process. Thanks to the excellent customer service team, I solved a significant problem! Thanks Susanna F. for your excelente service.
DS
Darius Saczuk
07/20/24
Top-notch customer service
Romel was great. He answered promptly and provided excellent and courteous service.
HL
Harry Leonard
07/19/24
Cleverbridge Customer Service Review
I mistakenly ordered and paid for a wrong subscription. I immediately contacted Cleverbridge Customer Service by filling out the suggested forms, which was quite easy. Within minutes, I was sent an email explaining someone would contact me within 24 hours. Approximately 6 hours later, Joshua O. sent an email stating the refund was already processed and that I should allow 5-7 days for the credit to be posted back to my account. To me, this is indicative of great customer service!
MA
Mitchell A. Luchansky, M.D
07/18/24
Refund request honored
I had an issue where I purchased a software upgrade on a product that did not require an update. I contacted Cleverbridge Customer Service to request a refund. I received a response within a few hours and my refund request was approved. I certainly feel more comfortable doing business with companies that have outstanding customer service. Kudos to Cleverbridge!
