Clearwave Reviews in April 2025: User Ratings, Pros & Cons

"Amazing results with ClearWave kiosks and application"

What do you like best about Clearwave? Streamlining the patient check-in process and enhanced pre-service collections What do you dislike about Clearwave? There is nothing I dislike about ClearWave What problems is Clearwave solving and how is that benefiting you? We have reduced the wait time for our patients. We have reduced the bottlenecking in the clinic and we have captured more pre-service revenue both old, new, and copays.

"Great product, and great customer service"

What do you like best about Clearwave? The support, they want their clients to be successful—knowledgeable staff. The product is very easy to use. What do you dislike about Clearwave? I can not think of anything i don't like Recommendations to others considering Clearwave: Do it; you will not regret it. Clearwave under promises or over-deliver. Our staff loves the product. What problems is Clearwave solving and how is that benefiting you? A faster and more accurate check in process.

"Large Orthoapedic Practice"

What do you like best about Clearwave? CLearwave is very easy to use and train new staff. What do you dislike about Clearwave? I would like to see the mobile app to be used offsite. What problems is Clearwave solving and how is that benefiting you? The eligibility for patients coverage makes the information go into our system correctly, so we have clean claims going out of the system the first time.

"FRONT DESK SUPERVISOR"

What do you like best about Clearwave? I like the ease of the system for the patients as well as the staff. Easy to train on for new employees. And makes our front desk flow more efficeint. What do you dislike about Clearwave? I would like for the kiosk to scan more than two insurances. And I wished that we had our own customer service tech that handles all our tickets and just random reps. What problems is Clearwave solving and how is that benefiting you? Quicker flow in our practice. ...

"Has really helped patient flow"

What do you like best about Clearwave? The flags and alerts for certain tasks and insurances make training easier. What do you dislike about Clearwave? Support has become less responsive over the years and often, the first line techs are not helpful. What problems is Clearwave solving and how is that benefiting you? Efficient registration and insurance verification.

"Technology that actually improves workflow efficiency"

What do you like best about Clearwave? I like that it works with our current EMR system. What do you dislike about Clearwave? It is sometimes hard to get a response or answer from costumer service. Recommendations to others considering Clearwave: Be open-minded about the process and be willing to help create a workflow that will allow your patients and staff to be successful in implementing the product. Don't go in have hearted or else this will be an overwhelming product. What problems is ...

"CLINICAL SUPERVISOR"

What do you like best about Clearwave? EASY TO CHECK IN, MOSTLY ALL FORMS ARE FILLED OUT AND SIGNED ON THE KISOK What do you dislike about Clearwave? THE ONLY THINK I WISH IT DID WAS UPLOAD IMAGES AND INSURANCE INFO BACK INTO OUR PRACTICE MANAGMENT SOFTWARE Recommendations to others considering Clearwave: Great product, easy check in process and payment collection What problems is Clearwave solving and how is that benefiting you? COPAY AND BALANCE COLLECTIONS

"Valuable"

What do you like best about Clearwave? speedy patient check-in; forms on the kiosk; insurance verifications What do you dislike about Clearwave? does not verify secondary insurance coverages Recommendations to others considering Clearwave: Buy this service What problems is Clearwave solving and how is that benefiting you? Patient lines and paperwork

"Patient Accounts Manager"

What do you like best about Clearwave? We LOVE the eligibility verification using the website. It has become our "go-to" workflow to check before the patient even hangs up the phone when making an appointment! What do you dislike about Clearwave? There's not much that we don't like about Clearwave! If I had to choose something, I'd say the quirks in eligibility retrieval that can happen for the first few days of each month while the insurances load their info. Recommendations to others ...

"Easy to use and immediately valuable."

What do you like best about Clearwave? I was thrilled by the excellent support throughout integration and the continued support after integration. There was an entire team that made sure all our questions were answered and took the guessing out of what to expect as we introduced a new way of checking in our patients to our patient service representatives. I also liked how there was an immediate use for the Clearwave program. Even before the system was completely integrated with our ...