ClearPoint Strategy Reviews in April 2025: User Ratings, Pros & Cons

"Great customer service"

What do you like best about ClearPoint Strategy? I like that ClearPoint provides an easy-to-use enterprise system to measure our strategic priorities and track work plans. What do you dislike about ClearPoint Strategy? I don't particularly appreciate how reports print, and I can't adjust page breaks. What problems is ClearPoint Strategy solving and how is that benefiting you? ClearPoint provides corporate transparency across all measures and work plans to increase awareness and show ...

"Clearpoint is easy to use and the customer service is top notch"

What do you like best about ClearPoint Strategy? the customer service and the Clearpoint team What do you dislike about ClearPoint Strategy? I wish it was easier to update our external dashboard in the Wordpress site Recommendations to others considering ClearPoint Strategy: Utilize the help of the Clearpoint Team when setting up your scorecards and getting started. also get comfortable with the data loader tool. What problems is ClearPoint Strategy solving and how is that benefiting you? a ...

"ClearPoint Transforms"

What do you like best about ClearPoint Strategy? My experience with ClearPoint has been extraordinary from the beginning. Two years before becoming a member of ClearPoint's team, the staff continued to invite me to events and treated me as an equal. Then after joining the team, the communication and technical support continued. The City's strategic planning team is now trained and functional within a two-month timeframe. What do you dislike about ClearPoint Strategy? The downside is always ...

"Awesome tool. Amazing Customer Service"

What do you like best about ClearPoint Strategy? I love how easy it is to contact customer support when I have a question about the system. They are quick, responsive, and super helpful. What do you dislike about ClearPoint Strategy? I wish it was easier to set up summing abilities in ClearPoint. What problems is ClearPoint Strategy solving and how is that benefiting you? Clearpoint is allowing us to have actual and measurable insight into the impact of our strategies that we employ to ...

"Awesome strategic management resource that grows with you"

What do you like best about ClearPoint Strategy? Our organization was just starting our strategic planning and development, knew we needed a tool to help us manage our strategic plan and associated metrics - but didn't know to what level/extent software we needed or wanted! Finding ClearPoint was kismet. It's not a "one size/only size" type of program- ClearPoint Strategy is a "your size" program, providing solutions and tools that fit your immediate needs, but can grow with you as you ...

"Outstanding Set-Up Guidance, Support, and Customer Service!"

What do you like best about ClearPoint Strategy? The ClearPoints team's support in helping us set-up ClearPoint to match our Strategy Map is off-the-charts AMAZING! They are one step ahead of us - They deeply understand the components of our strategy framework. This combined with their thorough understanding of the ClearPoint platform has resulted in highly valuable insights about how to present things. We are so glad to have chosen ClearPoint. What do you dislike about ClearPoint ...

"With ClearPoint I can enter data, analyze trends and help create a data driven organization."

What do you like best about ClearPoint Strategy? ClearPoint is easy to use, and the ClearPoint team can help us create custom reports that support our specific needs. What do you dislike about ClearPoint Strategy? Integration of some technology platforms requires double-entry of data. What problems is ClearPoint Strategy solving and how is that benefiting you? We are working on the integration of technology platforms.

"High touch service and relationship made the buy decision easy"

What do you like best about ClearPoint Strategy? The operational discipline that is generated as a result of thinking through the relational impacts of the BSC methodology What do you dislike about ClearPoint Strategy? Tool can get very granular and requires frequent usage to get comfortable What problems is ClearPoint Strategy solving and how is that benefiting you? We were looking for a tool to support BSC that facilitated both board perspectives as well as a tool that would facilitate a ...

"After learning to navigate the system I felt it was very user friendly."

What do you like best about ClearPoint Strategy? I loved the customization ability, I also like the analysis option to enter additional notes. What do you dislike about ClearPoint Strategy? There was not anything that I disliked about the system. What problems is ClearPoint Strategy solving and how is that benefiting you? Ensuring that employees are able to track the status of their objectives and ensure their key results are on target to meet those objectives.

"Display KPI Financial Data with slick dashboards / Run Board Meeting with efficiency"

What do you like best about ClearPoint Strategy? ClearPoint provided the ideal platform to refocus our Strategy Management Objectives and KPI's and reformed the way we ran all our Board meetings. KPI financial dashboard were created which are hugely powerful to display the monthly performance of each of our businesses. What do you dislike about ClearPoint Strategy? Can take a little time to get your head round the set up of ClearPoint but once you do things flow well. Often you forget how ...