ClearPoint Strategy Reviews in January 2025: User Ratings, Pros & Cons

"Flexible, robust, and useful tool"

What do you like best about ClearPoint Strategy? Wide variety of options for measures and charts - I can set up a variety of structures for reporting series and multiple charts per measure; robust and diverse structures and reporting available; easy to use; very few if any bugs; tight and useful. I'm sure there are twenty additional features I could use to help me even more, I'm still discovering benefits. What do you dislike about ClearPoint Strategy? Top-down structure makes users reliant ...

"Excellent Customer Service"

What do you like best about ClearPoint Strategy? From a system perspective, learning ClearPoint is easy. The program is powerful, and simple to use and manage. The ClearPoint team is extremely helpful and kind, they are quick to respond on the online chat and your personal liaison will check in with you on a regular basis. Their customer service is one of the best. What do you dislike about ClearPoint Strategy? I have not found something that I dislike about ClearPoint. What problems is ...

"ClearPoint Strategy keeps our organization on track!"

What do you like best about ClearPoint Strategy? I like that we are able to provide multiple users access to the system. This provides increased transparency which is an essential component for moving our Strategic Plan initiatives forward. ClearPoint Strategy also allows us to integrate the data that we track into our public facing website for residents to follow Strategic Plan progress. What do you dislike about ClearPoint Strategy? Navigation within the our platform is a bit challenging ...

"My experience has been great."

What do you like best about ClearPoint Strategy? The employees willingness to help & assist. What do you dislike about ClearPoint Strategy? The inability to set up my favorites page. What problems is ClearPoint Strategy solving and how is that benefiting you? Reporting problems are being resolved and as they are resolved, you realize how beneficial the software is.

"ClearPoint is a great tool for performance management and project tracking."

What do you like best about ClearPoint Strategy? The ClearPoint team is phenomenal. I know that I can call or email anytime, with any question, and I will always receive excellent customer service and a lesson on the issue. Each time I work with the team, I walk away with more knowledge about the functionality of the product. The "I didn't know ClearPoint could do that" Webinars are a perfect way to keep up on the latest, and are available to users anytime. What do you dislike about ...

"Great for strategic plan management"

What do you like best about ClearPoint Strategy? ClearPoint has many features available that allow us to quickly and accurately display information to our teams as well as present monthly reports. ClearPoint has been a great asset to us for tracking and managing our long term strategic plan, and we're now finding other great uses such as for independent project tracking and reporting. The automation options for reporting make it easy to generate and the filtering options allow us to only ...

"Very Impressed with ClearPoint Program and Support!"

What do you like best about ClearPoint Strategy? We experienced a smooth process from sales to implementation, and the support has been incredible. ClearPoint has far exceeded expectations! The product is highly customizable, and support staff have a thorough knowledge of the product. What do you dislike about ClearPoint Strategy? We have yet to identify anything that do not like about the product or the company. We have only been with ClearPoint for about three months, but we have yet to ...

"Outstanding product"

What do you like best about ClearPoint Strategy? My experience with ClearPoint has been outstanding since the first phone call. The platform is easy to use, highly customizable, and the customer service is exceptional. It is exactly what I was searching for as a way to track progress for our upcoming strategic plan. What do you dislike about ClearPoint Strategy? It does take a bit of time to get used to the various nuances of how to input data and how to generate reports. But once you do, ...

"Great performance management system with incredible support "

What do you like best about ClearPoint Strategy? ClearPoint is very easy to use and quick to learn. It's a product that has lots of versatility, allowing you design your organization's performance management system to meet your needs. You can decide which features to use and which to hide. Visualizing your measures and data not only has flexibility but you can set templates to reuse charts and cut down on rework as you build out more measures. You can customize everything! Really everything ...

"ClearPoint delivres an excellent product and experience."

What do you like best about ClearPoint Strategy? Their customer service is truly world class. What do you dislike about ClearPoint Strategy? Sometimes the system has little glitches but they get it fixed asap. Recommendations to others considering ClearPoint Strategy: Yes What problems is ClearPoint Strategy solving and how is that benefiting you? Tracking our strategic performance. Visualizing our data.