ClearPoint Strategy Reviews in January 2025: User Ratings, Pros & Cons

"Outstanding Set-Up Guidance, Support, and Customer Service!"

What do you like best about ClearPoint Strategy? The ClearPoints team's support in helping us set-up ClearPoint to match our Strategy Map is off-the-charts AMAZING! They are one step ahead of us - They deeply understand the components of our strategy framework. This combined with their thorough understanding of the ClearPoint platform has resulted in highly valuable insights about how to present things. We are so glad to have chosen ClearPoint. What do you dislike about ClearPoint ...

"With ClearPoint I can enter data, analyze trends and help create a data driven organization."

What do you like best about ClearPoint Strategy? ClearPoint is easy to use, and the ClearPoint team can help us create custom reports that support our specific needs. What do you dislike about ClearPoint Strategy? Integration of some technology platforms requires double-entry of data. What problems is ClearPoint Strategy solving and how is that benefiting you? We are working on the integration of technology platforms.

"After learning to navigate the system I felt it was very user friendly."

What do you like best about ClearPoint Strategy? I loved the customization ability, I also like the analysis option to enter additional notes. What do you dislike about ClearPoint Strategy? There was not anything that I disliked about the system. What problems is ClearPoint Strategy solving and how is that benefiting you? Ensuring that employees are able to track the status of their objectives and ensure their key results are on target to meet those objectives.

"Product is super easy to use and the customer service is outstanding."

What do you like best about ClearPoint Strategy? ClearPoint is super simple to get up and running and intuitive, which is a big deal! ClearPoints customer service is best in class, I have never waited more then an hour for a response, ever! What do you dislike about ClearPoint Strategy? At this point, my agency has been using ClearPoint for over a year and I have found nothing to complain about. What problems is ClearPoint Strategy solving and how is that benefiting you? As a mid-sized ...

"ClearPoint Strategy is the most helpful organization I work with. I know I can trust them to help!"

What do you like best about ClearPoint Strategy? ClearPoint allows us to keep all of the data we have organized and available for all staff to use. What do you dislike about ClearPoint Strategy? Sometimes data can bog you down but ClearPoint has many options to help you learn. What problems is ClearPoint Strategy solving and how is that benefiting you? We are currently going through a new reorganization and have created all new performance measures. They have been so helpful in helping us ...

"ClearPoint Administrator for Local Government"

What do you like best about ClearPoint Strategy? ClearPoint is incredibly user friendly which makes it easy to have people from all levels of the organization, from the City Manager to data input staff, use the system in the way that works for them. What do you dislike about ClearPoint Strategy? This isn't so much as a dislike but my own time management issue. ClearPoint is always improving and it can be a bit much to keep up to date with all the new improvements. Recommendations to others ...

"Amazing!!"

What do you like best about ClearPoint Strategy? ClearPoint Strategy's system is robust and customizable. Their team worked tirelessly to transform our strategic plan for our complex organization into a beautiful virtual tool. What do you dislike about ClearPoint Strategy? Nothing! We LOVE everything ClearPoint. What problems is ClearPoint Strategy solving and how is that benefiting you? ClearPoint helped us get organized by creating a tracking mechanism, establishing strategic project ...

"Efficient Metrics Tracking and Reporting"

What do you like best about ClearPoint Strategy? One convenient tool for strategic planning where all relevant information can be captured. The reporting tool is fantastic with the integrated graphing ability. A real time saver! What do you dislike about ClearPoint Strategy? I can't complain about ClearPoint. We used to do our performance plans in Word and Excel which was very cumbersome. I love using ClearPoint! Recommendations to others considering ClearPoint Strategy: Clearpoint lets you ...

"Great product and team to work with!"

What do you like best about ClearPoint Strategy? How manipulative the system is. There hasn't been anything that we couldn't do so far. What do you dislike about ClearPoint Strategy? It gets a little sluggish when loading up large pages with graphs and many measures. Recommendations to others considering ClearPoint Strategy: If you are like us and have been using a balanced Scorecard for over 30 years. The transition to this system is a breath of fresh air. Being an IT director and having ...

"Extremely knowledgeable and responsive."

What do you like best about ClearPoint Strategy? It keeps all of our data and information in one place. What do you dislike about ClearPoint Strategy? At times the program seems complicated but the staff are incredibly helpful and patient. Once it clicked I understood how to navigate around. What problems is ClearPoint Strategy solving and how is that benefiting you? ClearPoint has provided us with a method of combining our monthly report with our quarterly strategic plan updates. Less ...