ClearPoint Strategy Reviews in April 2025: User Ratings, Pros & Cons

"Amazing Platform for Organizational Strategy, KPIs, and Initiatives."

What do you like best about ClearPoint Strategy? I was looking for a way to move my organization out of excel and into a visualization platform for dashboards and data. What I found in ClearPoint was much more. ClearPoint will allow us to house all our data in one location, automate data population, and link our improvement projects to elements such as departments, strategic values, and key measures. It was a solution for a lot of manual, fragmented processes. What do you dislike about ...

"Great customer service"

What do you like best about ClearPoint Strategy? ClearPoint is upgrading our data to the 21st century. DeAndre has been very responsive and worked hard to understand our needs. It is easy to use and intuitive. What do you dislike about ClearPoint Strategy? ClearPoint does have a bit of a lag when opening our scorecards. I do wish it was a little faster when opening for users. What problems is ClearPoint Strategy solving and how is that benefiting you? Our current dashboards are dated with ...

"ClearPoint has provided an user friendly easy, flexible and efficient way to track our strategy."

What do you like best about ClearPoint Strategy? The ClearPoint sync allows users to enter data without completely learning a new software. We are able to have one Admin who is an "expert" in the software, and all other strategy owners provide their data through excel sync files. Also, the excellent customer service allows the 'expert' to get help whenever needed. What do you dislike about ClearPoint Strategy? Anyone using the software will need to spend ample time learning the in's and ...

"Great Customer Service"

What do you like best about ClearPoint Strategy? The customer service is incredible. The system itself has a very clear interface. What do you dislike about ClearPoint Strategy? The system takes a while to understand. I wouldn't call it "intuitive" What problems is ClearPoint Strategy solving and how is that benefiting you? We use ClearPoint to track county performance measures.

"Great data charting capabilities"

What do you like best about ClearPoint Strategy? The ability to include charts with my date and to add multiple charts in one mayrix. It makes everything look so professional. I have not used any other software but i love the functionality and ease of use with clear point. What do you dislike about ClearPoint Strategy? Some of the color bubbles don't always carry over from one charting period to the next. I understand why i just think that it would be good if you had the option to bypass ...

"Great and adaptable to our organizational needs."

What do you like best about ClearPoint Strategy? Reliable and user-friendly for reporters. Content access to past reports is great for learning and knowledge management within our organization. Report Design is easy and connects different projects. Great resources and customer service when you're stuck. What do you dislike about ClearPoint Strategy? It doesn't have an app for mobile access. What problems is ClearPoint Strategy solving and how is that benefiting you? Monitoring Strategy ...

"Excited to finally be able to organize all of the city's initiatives"

What do you like best about ClearPoint Strategy? I found the software to be easy to use. Even individuals with limited training were able to update their initiatives. What do you dislike about ClearPoint Strategy? The software seems a bit old-fashioned and has some limitations with automation. I expected the scheduling of reports, initiatives updates, and reminders to be a bit more streamlined. What problems is ClearPoint Strategy solving and how is that benefiting you? We can organize our ...

"ClearPoint Strategy is a valued partner"

What do you like best about ClearPoint Strategy? The customer support at ClearPoint is what sets the platform apart. We often receive responses same-day and have a positive relationship with our account team at ClearPoint. What do you dislike about ClearPoint Strategy? There are no clear negatives about the platform to share at this time. What problems is ClearPoint Strategy solving and how is that benefiting you? ClearPoint provides a platform that we are not able to host internally. ...

"Grateful for ClearPoint!"

What do you like best about ClearPoint Strategy? ClearPoint is a great project management software. It allows you to store all the information for multiple large projects in one place. I like that you can add measures so that you can track progress as you go along. It also allows you to assign different types of roles to a large number of individuals within the organization. I also really love the ClearPoint community. The support we receive from ClearPoint is spectacular. They have even ...

"Great product, great support!"

What do you like best about ClearPoint Strategy? ClearPoint allows us to share information with all levels of our organization. We can keep high-level data in front of leadership while also going deeper to help teams track individual metrics. What do you dislike about ClearPoint Strategy? So far we haven't encountered any downsides. What problems is ClearPoint Strategy solving and how is that benefiting you? Keeping our focus on our overall strategy and goals--allows us to keep agreed-upon ...