ClearPoint Strategy Reviews in December 2024: User Ratings, Pros & Cons

"Quick and Efficient"

What do you like best about ClearPoint Strategy? ClearPoint has a fantastic onboarding process that allowed us to quickly import our strategic plan and begin managing it in the most efficient way possible. Our Bank used to do all strategic plan updates manually and through several spreadsheets, and the switchover to a flexible, easy-to-use and automated platform has transformed how we manage our process. What do you dislike about ClearPoint Strategy? Nothing yet! Our experience has been ...

"Impressive customer service"

What do you like best about ClearPoint Strategy? Clearpoint helps me to communicate the stratgic plan to our internal team. The best part is the customer service. My rep took additional time to set up our account, much longer and more intensive than most of his clients. What do you dislike about ClearPoint Strategy? The product has a steep learning curve, at least for a user like me who has to navigate a complex strategic plan for my organization. They offer trainings, tools, and personal ...

"ClearPoint is the best Strategic Planning and Performance Management software on the market."

What do you like best about ClearPoint Strategy? CleaPoint's flexibility is what separates it from other softwares. What do you dislike about ClearPoint Strategy? It would be nice to drag some of the elements on the reports. What problems is ClearPoint Strategy solving and how is that benefiting you? ClearPoint enables me to link multiple elements in the Strategic Plan with department elements.

"Phenomenal software, world-class support, and incredible results all delivered by ClearPoint!"

What do you like best about ClearPoint Strategy? The support system and employees are top-level, always responding very quickly with in-depth answers to issues. If there isn't a solution already available they will do their best to craft one! The software itself is incredibly solid and well-made. They have designed it to be nimble and easily re-programmable by Admins. It does what it claims to do and much more! What do you dislike about ClearPoint Strategy? Some nagivation issues that add ...

"Outstanding service and knowledgeable support"

What do you like best about ClearPoint Strategy? We considered several other possibilities of software providers for our Strategic Planning process. Clearpoint was the most helpful and knowledgable up front...and that first impression has been consistent ever since. What do you dislike about ClearPoint Strategy? I can't think of anything that isn't working very well. The product has a lot of built-in flexibility, but it is also a turnkey setup. And Clearpoint is there to help whenever you ...

"Amazing Platform for Organizational Strategy, KPIs, and Initiatives."

What do you like best about ClearPoint Strategy? I was looking for a way to move my organization out of excel and into a visualization platform for dashboards and data. What I found in ClearPoint was much more. ClearPoint will allow us to house all our data in one location, automate data population, and link our improvement projects to elements such as departments, strategic values, and key measures. It was a solution for a lot of manual, fragmented processes. What do you dislike about ...

"Great Customer Service"

What do you like best about ClearPoint Strategy? The customer service is incredible. The system itself has a very clear interface. What do you dislike about ClearPoint Strategy? The system takes a while to understand. I wouldn't call it "intuitive" What problems is ClearPoint Strategy solving and how is that benefiting you? We use ClearPoint to track county performance measures.

"Great and adaptable to our organizational needs."

What do you like best about ClearPoint Strategy? Reliable and user-friendly for reporters. Content access to past reports is great for learning and knowledge management within our organization. Report Design is easy and connects different projects. Great resources and customer service when you're stuck. What do you dislike about ClearPoint Strategy? It doesn't have an app for mobile access. What problems is ClearPoint Strategy solving and how is that benefiting you? Monitoring Strategy ...

"ClearPoint Strategy is a valued partner"

What do you like best about ClearPoint Strategy? The customer support at ClearPoint is what sets the platform apart. We often receive responses same-day and have a positive relationship with our account team at ClearPoint. What do you dislike about ClearPoint Strategy? There are no clear negatives about the platform to share at this time. What problems is ClearPoint Strategy solving and how is that benefiting you? ClearPoint provides a platform that we are not able to host internally. ...

"Grateful for ClearPoint!"

What do you like best about ClearPoint Strategy? ClearPoint is a great project management software. It allows you to store all the information for multiple large projects in one place. I like that you can add measures so that you can track progress as you go along. It also allows you to assign different types of roles to a large number of individuals within the organization. I also really love the ClearPoint community. The support we receive from ClearPoint is spectacular. They have even ...