8.6
Spot Score
Uncover actionable insights from your customer feedback.
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ClearlyRated offers custom pricing plan
ClearlyRated has consistently proven to be a valuable tool for businesses seeking to understand and improve client and talent satisfaction. Users appreciate the platform for its easy implementation of surveys and the insightful summary of responses that pinpoint areas for growth and strengths. The support team's responsiveness is a standout feature, helping users ...Read more
Easy-to-use platform with intuitive navigation and user-friendly dashboard.
Quick and responsive customer support with a helpful support team.
Provides valuable insights and detailed analytics for making informed decisions.
Facilitates capturing client feedback efficiently and effectively.
Limited customization options for surveys and may require support for complex features.
Lack of variety in marketplace options for additional functionalities.
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JL
Jason L
04/29/19
"ClearlyRated.com is clearly the best!"
What do you like best about ClearlyRated? They have really done an amazing job supporting our industry and helping firms that service their customers really well shine! In the past, trying to convey service levels as a differentiator was extremely difficult because it was intangible. Clearlyrated.com has helped us quantify our service levels and truly helped us position as a stronger solution for our customers!
MB
Mary B
04/29/19
"Fantastic Partner - World Class Service "
What do you like best about ClearlyRated? The team at Clearly Rated is so easy to work with! They are on top of every request, creative in their support ideas, accommodating and knowledgeable. Clearly they are experts in their field and it makes my job so much easier because they act as a true partner. And of course the technology and the dashboards available with our survey results broken down as we want them is impressive and helpful.
JH
Jeff H
03/14/19
"Highest ROI Partner we work with"
What do you like best about ClearlyRated? I like that we can utilize the results to differentiate ourselves to our clients and to our candidates who are increasingly seeking us out because of our quality reputation. I cannot think of another partner we have tgatcreturns the value we get for the cost. We are strongly considering moving to a monthly review process because we feel the value is still unmatched.
JB
Jeffrey B
03/10/19
"Clearly Rated dramatically improved my business"
What do you like best about ClearlyRated? The insight provided by Clearly Rated showed us where and how to improve the customer experience. This improved the retention and referral rate of our customers. The end result was growth due to both customer retention and new business by referral. These tied together with a lower cost to acquire new customers significantly improved profitability.
