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8.6

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ClearlyRated - NPS Software

ClearlyRated Reviews in April 2025: User Ratings, Pros & Cons

Uncover actionable insights from your customer feedback.

4.8

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ClearlyRated Reviews & Ratings

4.8

Excellent

Based on 38149 ratings & 64 reviews

Rating Distribution

Excellent

(61)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ClearlyRated has consistently proven to be a valuable tool for businesses seeking to understand and improve client and talent satisfaction. Users appreciate the platform for its easy implementation of surveys and the insightful summary of responses that pinpoint areas for growth and strengths. The support team's responsiveness is a standout feature, helping users ...Read more

ClearlyRated pros and cons

  • Easy-to-use platform with intuitive navigation and user-friendly dashboard.

  • Quick and responsive customer support with a helpful support team.

  • Provides valuable insights and detailed analytics for making informed decisions.

  • Facilitates capturing client feedback efficiently and effectively.

  • Limited customization options for surveys and may require support for complex features.

  • Lack of variety in marketplace options for additional functionalities.

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Showing 51-60 out of 64

AU

Anonymous User

04/14/22

4.5 out of 5

"We have had a wonderful relationship with ClearlyRated for many years."

What do you like best about ClearlyRated? We receive great customer service. Our representative, Mik Karger, is very responsive to meeting our needs. What do you dislike about ClearlyRated?

JK

Jon K

04/07/22

5 out of 5

"ClearlyRated is a highly valued partner"

What do you like best about ClearlyRated? The ClearlyRated team makes it so easy, the results and feedback far outweigh any investment of time or resources. The insight provided by responders gives us critical details on our clients' experiences, expectations and overall brand loyalty. Any weakness in our process or teams can be quickly addressed and corrected. The data and validation of our business, teams and processes is a major contributor and component of our success and growth.

JK

Jon K

04/07/22

5 out of 5

"ClearlyRated is a highly valued partner"

What do you like best about ClearlyRated? The ClearlyRated team makes it so easy, the results and feedback far outweigh any investment of time or resources. The insight provided by responders gives us critical details on our clients' experiences, expectations and overall brand loyalty. Any weakness in our process or teams can be quickly addressed and corrected. The data and validation of our business, teams and processes is a major contributor and component of our success and growth.

AU

Anonymous User

04/06/22

4.5 out of 5

"Great Way to Get More Reviews & Insights on How To Improve Operations"

What do you like best about ClearlyRated? Communication is great when working with ClearlyRated. Whenever I have a question, within a few hours they are answered. Additionally, their website ranks high on google, improving our overall impressions of our company.

AU

Anonymous User

04/06/22

4.5 out of 5

"Great Experience With ClearlyRated Survey!"

What do you like best about ClearlyRated? ClearlyRated made it easy for Visium Resources to get feedback from our various contract employees out in the field. Their quick and simple survey format made it easy for our employees to fill out and let us know how we can do better!

AU

Anonymous User

12/19/19

4.5 out of 5

"great job"

What do you like best about ClearlyRated? All the update reporting. Real-time reporting What do you dislike about ClearlyRated?

AD

Anne D

07/11/19

5 out of 5

"Xenium HR highly recommends Clearly Rated"

What do you like best about ClearlyRated? Our experience with Clearly Rated has been transformational for Xenium. The aggregated information we receive from our clients helps us set strategic priorities as a company, and the detailed feedback we receive from clients has allowed us to drill down on specific customer needs in a proactive manner. We are a better company as a result of using Clearly Rated!

MS

Matt S

04/30/19

5 out of 5

"Clearyrated has been a game-changer for us!"

What do you like best about ClearlyRated? In a world where everyone says "we care more" than our competition, this truly is a way to highlight the voice of the customer in and independent and verifiable way. We can back our claims that we DO care more - with data that demonstrates we actually DO care more - 3.5x more than our competition!

BL

Brandon L

04/30/19

5 out of 5

"Great SAAS product and amazing service team!"

What do you like best about ClearlyRated? ClearlyRated makes it incredibly easy to launch a client survey and measure NPS and many other data points. What I love most of all are their reporting capabilities. It makes benchmarking and segmenting clients simple. The flagging system is great, too. We love being able to see the responses we need to address immediately.

TC

Ty C

04/29/19

5 out of 5

"Thorough and transparent surveying! Love it!"

What do you like best about ClearlyRated? ClearlyRated is a seamless and effective way to gauge satisfaction. We love the ability to connect with our customer and then use that information to optimize our online presence