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ClearlyRated - NPS Software

ClearlyRated

Uncover actionable insights from your customer feedback.

4.8

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ClearlyRated offers custom pricing plan

ClearlyRated Reviews & Ratings

4.8

Excellent

Based on 38149 ratings & 64 reviews

Rating Distribution

Excellent

(61)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 41-50 out of 64

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Anne D

07/11/19

5 out of 5

"Xenium HR highly recommends Clearly Rated"

What do you like best about ClearlyRated? Our experience with Clearly Rated has been transformational for Xenium. The aggregated information we receive from our clients helps us set strategic priorities as a company, and the detailed feedback we receive from clients has allowed us to drill down on specific customer needs in a proactive manner. We are a better company as a result of using Clearly Rated!

BL

Brandon L

04/30/19

5 out of 5

"Great SAAS product and amazing service team!"

What do you like best about ClearlyRated? ClearlyRated makes it incredibly easy to launch a client survey and measure NPS and many other data points. What I love most of all are their reporting capabilities. It makes benchmarking and segmenting clients simple. The flagging system is great, too. We love being able to see the responses we need to address immediately.

MS

Matt S

04/30/19

5 out of 5

"Clearyrated has been a game-changer for us!"

What do you like best about ClearlyRated? In a world where everyone says "we care more" than our competition, this truly is a way to highlight the voice of the customer in and independent and verifiable way. We can back our claims that we DO care more - with data that demonstrates we actually DO care more - 3.5x more than our competition!

JL

Jason L

04/29/19

5 out of 5

"ClearlyRated.com is clearly the best!"

What do you like best about ClearlyRated? They have really done an amazing job supporting our industry and helping firms that service their customers really well shine! In the past, trying to convey service levels as a differentiator was extremely difficult because it was intangible. Clearlyrated.com has helped us quantify our service levels and truly helped us position as a stronger solution for our customers!

TC

Ty C

04/29/19

5 out of 5

"Thorough and transparent surveying! Love it!"

What do you like best about ClearlyRated? ClearlyRated is a seamless and effective way to gauge satisfaction. We love the ability to connect with our customer and then use that information to optimize our online presence

MB

Mary B

04/29/19

5 out of 5

"Fantastic Partner - World Class Service "

What do you like best about ClearlyRated? The team at Clearly Rated is so easy to work with! They are on top of every request, creative in their support ideas, accommodating and knowledgeable. Clearly they are experts in their field and it makes my job so much easier because they act as a true partner. And of course the technology and the dashboards available with our survey results broken down as we want them is impressive and helpful.

JH

Jeff H

03/14/19

5 out of 5

"Highest ROI Partner we work with"

What do you like best about ClearlyRated? I like that we can utilize the results to differentiate ourselves to our clients and to our candidates who are increasingly seeking us out because of our quality reputation. I cannot think of another partner we have tgatcreturns the value we get for the cost. We are strongly considering moving to a monthly review process because we feel the value is still unmatched.

JB

Jeffrey B

03/10/19

5 out of 5

"Clearly Rated dramatically improved my business"

What do you like best about ClearlyRated? The insight provided by Clearly Rated showed us where and how to improve the customer experience. This improved the retention and referral rate of our customers. The end result was growth due to both customer retention and new business by referral. These tied together with a lower cost to acquire new customers significantly improved profitability.

KB

Korby B

11/27/23

4.5 out of 5

"Solid survey program to gather client feedback and continually improve."

What do you like best about ClearlyRated? ClearlyRated is easy to use and intuitive. I always collect client feedback that my firm can use to implement changes to continually enhance the value we bring to clients. I also like the new Financial Impact Report feature/functionality.

AU

Anonymous User

11/27/23

4.5 out of 5

"Excellent Partner"

What do you like best about ClearlyRated? ClearlyRated is an obvious leader in the Client Experience space and in the Accounting Services industry. The dashboard is super user friendly and the resource library is fantastic.