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8.6

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ClearlyRated - NPS Software

ClearlyRated Reviews in April 2025: User Ratings, Pros & Cons

Uncover actionable insights from your customer feedback.

4.8

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ClearlyRated Reviews & Ratings

4.8

Excellent

Based on 38149 ratings & 64 reviews

Rating Distribution

Excellent

(61)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

ClearlyRated has consistently proven to be a valuable tool for businesses seeking to understand and improve client and talent satisfaction. Users appreciate the platform for its easy implementation of surveys and the insightful summary of responses that pinpoint areas for growth and strengths. The support team's responsiveness is a standout feature, helping users ...Read more

ClearlyRated pros and cons

  • Easy-to-use platform with intuitive navigation and user-friendly dashboard.

  • Quick and responsive customer support with a helpful support team.

  • Provides valuable insights and detailed analytics for making informed decisions.

  • Facilitates capturing client feedback efficiently and effectively.

  • Limited customization options for surveys and may require support for complex features.

  • Lack of variety in marketplace options for additional functionalities.

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Showing 11-20 out of 64

AU

Anonymous User

11/27/23

4.5 out of 5

"Excellent Partner"

What do you like best about ClearlyRated? ClearlyRated is an obvious leader in the Client Experience space and in the Accounting Services industry. The dashboard is super user friendly and the resource library is fantastic.

KB

Korby B

11/27/23

4.5 out of 5

"Solid survey program to gather client feedback and continually improve."

What do you like best about ClearlyRated? ClearlyRated is easy to use and intuitive. I always collect client feedback that my firm can use to implement changes to continually enhance the value we bring to clients. I also like the new Financial Impact Report feature/functionality.

AU

Anonymous User

10/11/23

3.5 out of 5

"Great feedback provided to improve your business."

What do you like best about ClearlyRated? Feedback that clients and talent provide to us. What do you dislike about ClearlyRated?

AU

Anonymous User

08/15/23

4.5 out of 5

"Great experience"

What do you like best about ClearlyRated? So far our experience with ClearlyRated has been very positive. The team we have been working with has been supportive and knowledgeable.

ML

Matt L

08/11/23

5 out of 5

"An amazing process for any company looking to understand their quality of service"

What do you like best about ClearlyRated? The amazing insights you get from the process and how easy it is to understand all the analytics in the dashboard. What do you dislike about ClearlyRated?

ML

Matt L

08/11/23

5 out of 5

"An amazing process for any company looking to understand their quality of service"

What do you like best about ClearlyRated? The amazing insights you get from the process and how easy it is to understand all the analytics in the dashboard. What do you dislike about ClearlyRated?

AU

Anonymous User

08/10/23

5 out of 5

"Fantastic for managing our client satisfaction goals."

What do you like best about ClearlyRated? For the past 4 years we have enthusiastically utilized ClearyRated to obtain genuine, unbiased feedback from our clients. This information has proven to be very valuable to our organization & has played a vital role in allowing us to pivot & adapt to our clients needs. It has also help our organization to provide improved service to clients in areas that may have been lacking. As a result, we have been able to elevate our service to the next level ...

Read more

AU

Anonymous User

08/10/23

5 out of 5

"Fantastic for managing our client satisfaction goals."

What do you like best about ClearlyRated? For the past 4 years we have enthusiastically utilized ClearyRated to obtain genuine, unbiased feedback from our clients. This information has proven to be very valuable to our organization & has played a vital role in allowing us to pivot & adapt to our clients needs. It has also help our organization to provide improved service to clients in areas that may have been lacking. As a result, we have been able to elevate our service to the next level ...

Read more

CM

Cody M

08/10/23

4.5 out of 5

"Easy to use, feedback was easy to understand"

What do you like best about ClearlyRated? I liked how we can see which of our accountants is either doing well or needs improvement! What do you dislike about ClearlyRated?

AU

Anonymous User

08/09/23

5 out of 5

"Provides an excellent picture of how we're doing"

What do you like best about ClearlyRated? I love the insights we get from our clients, crossselling opportunities that open up, and testimonials we can use in a bunch of ways. The reports are clear, concise, and easy to share.