Unify your social presence with real-time insights.
Add to compare
Clarabridge Engage offers custom pricing plan
Log in Required to View Reviews
Filter results
Sort by :
Showing 51-60 out of 137
JL
Jordan Laurence D
05/16/19
"So far so good"
What do you like best about Qualtrics CX for Contact Centers? I like how organized the different social media platforms are What do you dislike about Qualtrics CX for Contact Centers?
CI
Consultant in Telecommunications
05/16/19
"The tool is very robust with lots of good reporting elements."
What do you like best? I enjoy being able to show different reports. What do you dislike?
UI
User in Hospitality
05/16/19
"Works for multi-team community management"
What do you like best? I like how easy it is to tag content and send to other teams. What do you dislike?
UI
User in Consumer Goods
05/16/19
"Decent community management tool"
What do you like best? Clear UX. Great live chat support.
TF
Travis F
05/16/19
"Mostly love, kinda hate relationship"
What do you like best about Qualtrics CX for Contact Centers? Insights, commenting, sentiments, approvals, tags, AI and set up. I also like the timeline feature and search features. You can pull a post from certain dates with keywords. I really like that but I want to give you guys an A+ review and it says it needs more words which isn't that great since I don't have much more to say about it. It beats facebook admin, my last job I just had the fb admin tool and this is the best improvement ...
Read more
AI
Administrator in Retail
05/16/19
"Clarabridge Engage"
What do you like best? Performance Management Permissions control
AI
Administrator in Consumer Services
05/16/19
"Complex Tool to Manage Social"
What do you like best? I like that you can collate all of your accounts into one and assign certain sentiments to different people. I like the tagging and the auto tagging.
AI
Administrator in Retail
05/16/19
"Clarabridge Engage"
What do you like best? Performance Management Permissions control
AI
Administrator in Consumer Services
05/16/19
"Complex Tool to Manage Social"
What do you like best? I like that you can collate all of your accounts into one and assign certain sentiments to different people. I like the tagging and the auto tagging.
UI
User in Consumer Goods
05/16/19
"Great tool for aggregating social media comments"
What do you like best? I like that it pulls social media comments and messages into a single inbox, which saves time.
