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Clarabridge Engage offers custom pricing plan
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Showing 31-40 out of 137
UI
User in Logistics and Supply Chain
05/20/19
"Spectacular SMM solution"
What do you like best? Straightforward and easy to use. Makes handling customers an absolute breeze
UI
User in Logistics and Supply Chain
05/20/19
"Spectacular SMM solution"
What do you like best? Straightforward and easy to use. Makes handling customers an absolute breeze
KJ
Khaled J
05/19/19
"Best social media management solution on the market!"
What do you like best about Qualtrics CX for Contact Centers? Clarabridge offers one of the most intuitive API's for customer service over the multitude of channels of social media. It has a wide variety of features that satisfy all your business needs and more. Everything is laid out in a very user-friendly manner without being crippled by a steep learning curve. Their online customer support team is quite hands-on and doesn't leave a single stone unturned. We've never had an easier time ...
Read more
KJ
Khaled J
05/19/19
"Best social media management solution on the market!"
What do you like best about Qualtrics CX for Contact Centers? Clarabridge offers one of the most intuitive API's for customer service over the multitude of channels of social media. It has a wide variety of features that satisfy all your business needs and more. Everything is laid out in a very user-friendly manner without being crippled by a steep learning curve. Their online customer support team is quite hands-on and doesn't leave a single stone unturned. We've never had an easier time ...
Read more
SS
Sharif S
05/17/19
"Flexiblity adds Value"
What do you like best about Qualtrics CX for Contact Centers? Multiple Media Platform functionality is important for our business . remaining flexible means we can adjust strategy as and when required.
VD
Veronica D
05/17/19
"Social Media Support"
What do you like best about Qualtrics CX for Contact Centers? I like that the platform offers coverage of all social media platforms, which was not the case in other platforms we researched before purchasing. It is very flexible and modular, so you can shape the software to your needs as much as possible. I also highly appreciate the onboarding stage and the support received so far.
SS
Sharif S
05/17/19
"Flexiblity adds Value"
What do you like best about Qualtrics CX for Contact Centers? Multiple Media Platform functionality is important for our business . remaining flexible means we can adjust strategy as and when required.
VD
Veronica D
05/17/19
"Social Media Support"
What do you like best about Qualtrics CX for Contact Centers? I like that the platform offers coverage of all social media platforms, which was not the case in other platforms we researched before purchasing. It is very flexible and modular, so you can shape the software to your needs as much as possible. I also highly appreciate the onboarding stage and the support received so far.
UI
User in Online Media
05/17/19
"Great tool with room for improvement"
What do you like best? I love that it can be integrated with customer accounts, and multiple methods of communication (comments and PM messages in our case) to provide a streamlined and timelined communication with our clients.
AI
Administrator in Retail
05/17/19
"One of the most complete tools on the market"
What do you like best? Intuitive to handle social media mentions. Tagging possibilities. View of the data in the reporting dashboard.
