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Showing 121-130 out of 137
AI
Administrator in Telecommunications
10/19/17
"making social simple via CX social "
What do you like best? Simplicity of the tool, very easy to use. Great detail on team performance and management.
ZM
Zeina M
10/19/17
"easy to use "
What do you like best? it is easy to use and report the interactions per user What do you dislike?
RR
Roberto R
10/19/17
"Engagor is of the best social monitoring and analysis tools because of its price / performance "
What do you like best? It is a nearly perfect tool for evaluating mentions of keywords, not only in a quantitative way, but also qualitative as it permits you to review each one individually. It would be useful, in order to identify trends, and not only search in past events, to add a topic discovery tool based in a cluster engine search. We would analyze more comprehensively and enhance our consulting more proactively.
AI
Administrator in Public Relations and Communications
10/19/17
"Easy to use platform"
What do you like best? The platform is easy to use and monitors social media accurately. This is vital for us as we need to be able to monitor things quickly and easy.
AI
Agency in Food & Beverages
10/19/17
"Easygoing"
What do you like best? When you're working with several platforms online it's easy to be organized.
AI
Administrator in Public Relations and Communications
10/19/17
"Easy to use platform"
What do you like best? The platform is easy to use and monitors social media accurately. This is vital for us as we need to be able to monitor things quickly and easy.
AI
Agency in Food & Beverages
10/19/17
"Easygoing"
What do you like best? When you're working with several platforms online it's easy to be organized.
AI
Administrator in Telecommunications
10/19/17
"Review of CX Social"
What do you like best? I like the support offered with CX Social. Noone seems to offer the live chat service like it! The team a quick to pick up queries and its not very often they cant resolve the issue within the live chat. It's also the same team so you start to recognise who you're talking to!
RH
Richard H
10/19/17
"Very Good Social Management Platform with Great Customer Service but Unfortunate Long Load Times "
What do you like best? The customer service is superb. No matter when I asked or how obscure the question they would reply promptly and work through the issue with me until it was resolved or evident they would need to raise the issue internally. For any issues that weren't directly solved during a help chat, they would always let me know once it had been resolved.
LL
Luke L
10/19/17
"Good for business"
What do you like best? Useful, good for our business but hard to track responses What do you dislike?
