Clarabridge Engage Reviews in February 2025: User Ratings, Pros & Cons

"Good, but lots of room for growth"

What do you like best? Being able to pull in social media data from various sources. What do you dislike?

"Good tool for monitoring, publishing and analytics for social media"

What do you like best? Comparable data across multiple accounts; precise social media monitoring, works very well with smart filters, especially to narrow down topics; easy to identify most active accounts, top posts and influencers.

"Good, but lots of room for growth"

What do you like best? Being able to pull in social media data from various sources. What do you dislike?

"tool is good, but not meeting expectations and/or promises"

What do you like best? the complexity of what can be done within CX and the analysis and reporting

"Good in sales, not in performing"

What do you like best? The amount of (social) channels available within the tool What do you dislike?

"Not recommended to use"

What do you like best? Plug and play installation. browser based

"Excellent Social Care service"

What do you like best? -Easy to handle -Chance to divide in folders and teams

"Simple easy to use Social Media Software"

What do you like best? The flexibility of the platform! its very easy to edit to meet specific company needs.

"CX Social Review from Ahmed Seddiqi & Sons"

What do you like best? Team is very supportive and always available and the solution is very hellfukl

"CX Social makes the social listening easier to not miss anything! "

What do you like best? It is an incredible tool that collects all the comments on one screen. There are plenty of options to organize all the conversations: smart folders, tags, filter when using the search bar... It allows me to prioritize what needs a quicker response.