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Clarabridge Engage Reviews in March 2025: User Ratings, Pros & Cons

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Clarabridge Engage Reviews & Ratings

Rating Distribution

Excellent

(70)

Very Good

(60)

Good

(3)

Poor

(1)

Terible

(3)

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Showing 1-10 out of 137

AU

Anonymous User

09/21/23

4.5 out of 5

"CX Social makes the social listening easier to not miss anything! "

What do you like best about Qualtrics CX for Contact Centers? It is an incredible tool that collects all the comments on one screen. There are plenty of options to organize all the conversations: smart folders, tags, filter when using the search bar... It allows me to prioritize what needs a quicker response.

AU

Anonymous User

09/21/23

4.5 out of 5

"CX Social makes the social listening easier to not miss anything! "

What do you like best about Qualtrics CX for Contact Centers? It is an incredible tool that collects all the comments on one screen. There are plenty of options to organize all the conversations: smart folders, tags, filter when using the search bar... It allows me to prioritize what needs a quicker response.

AU

Anonymous User

07/28/22

5 out of 5

"Great tool for survey tracking"

What do you like best about Qualtrics CX for Contact Centers? Qualtrics has made our process of tracking employee surveys very easy and helps keep employee data secure.

AU

Anonymous User

10/21/21

5 out of 5

"This tool saved us!"

What do you like best about Qualtrics CX for Contact Centers? The tagging feature allows you to create very rich data. It is also easy to look at individual performance which allows for better development opportunities.

AU

Anonymous User

05/25/21

0 out of 5

"Go for it, if its the only option you have in town!!!"

What do you like best about Qualtrics CX for Contact Centers? It has good AI capabilities, but that's about it; nothing else is great.. no service mindset, still running the old-school on-premise software | hardware professional services model.

AU

Anonymous User

12/26/20

5 out of 5

"Amazing"

What do you like best about Qualtrics CX for Contact Centers? Friendly application, easy to use, accessible What do you dislike about Qualtrics CX for Contact Centers?

AU

Anonymous User

03/11/20

5 out of 5

"Great platform for customer needs"

What do you like best about Qualtrics CX for Contact Centers? I like how integrated the product is with helping the user figure out what needs the customer has.

AI

Administrator in Entertainment

09/03/19

4 out of 5

"Clarabridge Review"

What do you like best? I like the customization available to cater the tool to your specific uses and needs.

AU

Anonymous User

09/03/19

4 out of 5

"Clarabridge Review"

What do you like best about Qualtrics CX for Contact Centers? I like the customization available to cater the tool to your specific uses and needs.

BS

Bayan S

06/07/19

5 out of 5

"The pinnacle of social media management"

What do you like best? Engagor makes its money on the wide range functionality it provides in terms of controlling what you see, what you handle, and what you automate. Truly a marvel to behold.