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CityGro - Loyalty Management Software

CityGro Reviews in March 2025: User Ratings, Pros & Cons

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CityGro Reviews & Ratings

Rating Distribution

Excellent

(8)

Very Good

(1)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 1-9 out of 9

VM

Vanamali M

09/08/23

5 out of 5

"Revolutionized Marketing"

What do you like best about Patch Customer Retention? The Patch team is always there to assist us. They even create custom reports on our behalf. It would be fantastic. it is user friendly and their Customer Success Team goes above and, beyond to provide assistance.

UW

UC W

05/25/23

4.5 out of 5

"Excellent customer service. Great selection of tools and tutorials."

What do you like best about Patch Customer Retention? I love the ability to set up automation workflows. It is a powerful tool to retain and reach out to customers.

KP

Kelli P

05/25/23

5 out of 5

"Patch is a MUST!"

What do you like best about Patch Customer Retention? I use Patch to capture signatures for our digital waivers/documents, and it also serves as a great data capture tool as I am able to grow our SMS opted in database as well as use the info that we capture to communicate with our customers. Patch's Digital Waivers Solution in combination with their communication tools turn waivers from a backend cost to a return on our investment.

AU

Anonymous User

05/25/23

5 out of 5

"Better customer communication"

What do you like best about Patch Customer Retention? Patch has transformed the way, frequency and quality with which we communicate with our customers.

CE

Chris E

05/23/23

5 out of 5

"Patch Is Awesome!"

What do you like best about Patch Customer Retention? The platform is very robust. Our goal is to bring people back to our physical stores, and Patch gives us the ability to focus on getting customers back and staying top of mind, and Patch really does that for us!

DA

Danielle A

05/23/23

5 out of 5

"Everything I could ask for and more"

What do you like best about Patch Customer Retention? I have used a variety of different marketing platforms in my career. I have found Patch Customer Retention to be one of the best. During the year and a half that I have used this system, they have continuously updated and upgraded their technology. Their customer service is the absolute best! Tony & Benjamin are always there when we need them and have helped us fine-tune how we operate our business systems.

AU

Anonymous User

05/23/23

5 out of 5

"Customer retention platform of awesomeness"

What do you like best about Patch Customer Retention? Huge fan of the ability to set up unique customer journeys based on their behavior with our business.

AU

Anonymous User

03/24/22

4 out of 5

"Ayuda a la empresa de agencia de publicidad"

What do you like best about Patch Customer Retention? Es una herramienta diseñada específicamente para los clientes y marketing, y de esta manera se puede llegar más especificamente al grupo objetivo.

JD

JUAN DAVID G

01/29/22

4.5 out of 5

"Reseña para CityGro"

What do you like best about Patch Customer Retention? Es una excelente herramienta para campañas publicitarias por medio de SMS es una plataforma intuitiva y facil de manejar tiene todo lo necesario para las empresas que colocan estos tipos de anuncios.