9.1
Spot Score
Effortless communication, optimized customer experience.
Add to compare
Starts from $6.45/User/Month
CircleLoop is a communication software that has garnered mixed feedback over the past 12 months. While some users have encountered challenges with the software, such as bugs and call quality issues, its key strengths lie in its affordability and customer service. The support team at CircleLoop, particularly individuals like Dan, Adam, and Imogen, have been ...Read more
Efficient and helpful customer support team that is responsive to user needs and requests.
Quick and seamless setup process with personalized configurations, especially for new users.
User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.
Good value for the service provided, making it suitable for small businesses looking to save costs.
Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.
Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.
Log in Required to View Reviews
Filter results
Sort by :
Showing 71-80 out of 171
PS
Property Searches Direct Ltd
01/19/22
AMAZING value for a great system.
We installed the system within hours of looking for a solution. We found the whole setup to be very intuitive for anyone that has a modicum of IT skill. We found that the solutions provided represented excellent value for money and we now have one number that directs to a menu system to direct calls to three different parts of the business. Out of hours call handling, answering machine system with voice to text recognition instantly emailed to us, transfer music, hold music and easy to use ...
Read more
AU
Anonymous User
01/10/22
"A gem of a voice solution for SMB"
What do you like best about CircleLoop? Circleloop is a competitively priced VOIP phone solution for your business. You will be impressed how straightforward it is to implement and use. Your team will have very little issues using it and you are likely to save money over your current solution if not already on VoIP. What do you dislike about CircleLoop? Some of the features have been found to be a bit "buggy". Sometimes when transferring calls or calls ringing it seems to lag a bit. When ...
Read more
J
James
01/09/22
I think the service and value offered…
I think the service and value offered by Circle Loop is fantastic.
TK
Touqeer Khan
12/29/21
Unusable product, poor sound quality
I had a very simple setup, redirecting calls to circleloop app installed on mobile. Terrible sound quality, product is unusable.
SK
Sunil Kara
12/21/21
Dealt with a guy called Adam…
Dealt with a guy called Adam today....Everyone should have a Adam in there company dealing with customers, this guy was a legend!!!!
M
Muhsin
12/15/21
Very helpful service provided by Cain
Very helpful service provided by Cain, got me through the sign up with ease plus gave some very useful tips.
SN
suresh nair
12/14/21
The quality of the service is brilliant…
The quality of the service is brilliant and would easily recommend them to everyone. Fantastic customer service as well. Keep up the good work!
GA
Gareth Atkinson
11/24/21
They really have been great
They really have been great. Everything went like clockwork with the number port. The app is good and I like being able to have it on my desktop. Answerphone messages are voice to text and then emailed which is nice. I am genuinely impressed Oh, and the line quality has been good so far
PV
Paul Veale
10/21/21
CRM Integration
I called to discuss calling from our CRM package and got through to Dan. He advised that it is something to do with the CRM we use. Dan went the extra mile and investigated the issue and came back promptly with the answers i called up about.
NV
Nicholas Villani
10/21/21
It's absolutely terrible
It's absolutely terrible. Manages calls over data and has constant issues and drop outs. Why is WhatsApp/Facetime/Messenger able to do this so seamlessly, and this is pitched as a business product, yet lacks basically functionality of actually being able to hear the person on the other end.
