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9.1

Spot Score

CircleLoop - Call Center Software

CircleLoop Reviews in April 2025: User Ratings, Pros & Cons

Effortless communication, optimized customer experience.

4.3

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Starts from $6.45/User/Month

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CircleLoop Reviews & Ratings

4.3

Very Good

Based on 96 ratings & 171 reviews

Rating Distribution

Excellent

(125)

Very Good

(8)

Good

(6)

Poor

(12)

Terible

(20)

Expert's Review

CircleLoop is a communication software that has garnered mixed feedback over the past 12 months. While some users have encountered challenges with the software, such as bugs and call quality issues, its key strengths lie in its affordability and customer service. The support team at CircleLoop, particularly individuals like Dan, Adam, and Imogen, have been ...Read more

CircleLoop pros and cons

  • Efficient and helpful customer support team that is responsive to user needs and requests.

  • Quick and seamless setup process with personalized configurations, especially for new users.

  • User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.

  • Good value for the service provided, making it suitable for small businesses looking to save costs.

  • Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.

  • Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.

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Showing 61-70 out of 171

S

Steven

05/08/22

5 out of 5

Great customer service

Great customer service. knowledge and accessible, what more could you want.

EB

Erin Barnard

04/23/22

1 out of 5

Bullies

I wanted to see which countries I could get a number in internationally , however not possible , i must give my email and phone number and still i cannot view a list or webpage of anything to say if they supported the country I want ?? So if I had been able to see a list I could have closed webpage if they did not have the country i need . i will take no other country. if they had my country of choice i would then have given details. so basically they are one of those customers that bully ...

Read more

JD

Jona Deschodt

04/06/22

5 out of 5

Amazing customer service team!

Amazing customer service team! Simply great customer service team. A real example on how any company should do business. I highly recommend.

L

Lawrence

04/04/22

5 out of 5

Excellent service

Excellent service. Sarah and Imogen were great. Thank you for your help transferring our number.

DB

Daniel Brackman

03/31/22

5 out of 5

Top Quality Product

Been with Circleloop for a number of years now and I have nothing but high praise for them. Excellent service backed up by friendly professional customer service. Highly recommended by me.

KM

Kim Mars

03/04/22

5 out of 5

Great customer service!

We've been using circleloop for a while now and although we've had a few issues, the customer service is amazing. Would definitely recommend.

S

Stacy

03/03/22

5 out of 5

Great customer service!

We've been using circleloop for a while now and although we've had a few issues, the customer service is amazing. Would definitely recommend.

VJ

Varsha Jakharia-Sohal

02/20/22

5 out of 5

Excellent Customer Service

I have just started my subscription with Circle Loop today. Cain was absolutely AMAZING and he is the reason I went ahead with the purchase. He has the best telephone manner and is extremely knowledgeable so ALL my queries were answered in ONE phone call. The pricing plans are really good too! I couldn't be happier with the service I received and would sincerely recommend Circle Loop to anybody looking for a virtual landline.

IJ

Ignacio Jaureguizar

02/10/22

5 out of 5

5min and you are making calls local & internationally!

Great VoIP phone! it just works! sign-up, creditcard, dial! Also found lots of useful functionalities, company management and integrations (some are probably for more sophisticated businesses than mine) Ignacio

M

Martin

01/28/22

5 out of 5

Great service

Great service, a thousand times better than a competitor we've recently used, user friendly and reliable. Support were great too when setting up.