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9.1/10

Spot Score

CircleLoop - Call Center Software

CircleLoop

Effortless communication, optimized customer experience.

4.3

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Starts from $6.45/User/Month

CircleLoop Reviews & Ratings

4.3

Very Good

Based on 96 ratings & 171 reviews

Rating Distribution

Excellent

(125)

Very Good

(8)

Good

(6)

Poor

(12)

Terible

(20)

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Showing 31-40 out of 171

LC

Levi C

08/26/22

5 out of 5

"Circleoop is changing wireless for GOOD!"

What do you like best about CircleLoop? I remember when Circleoop first launched, I was one to try the trial on the newest bad boys to help small businesses connect easily with their customers, they really are an amazing organization. A pure delight to work with! The services are clearly explained and very cost-effective. I would recommend them to any progressive business. Well done! What do you dislike about CircleLoop? I would like to see new features, such as a ready-made mp3 IVR sounds ...

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LR

Les Robbins

08/13/22

5 out of 5

Circleloop

Having looked at a few of the VoIP suppliers in the UK, I settled on Circleloop. I found the product simple to install and setup. Easy to use, the staff I had delt with were very helpful and made my dealings with Circleloop very pleasant. Sarah Blackburn in the porting team was very professional and easy to deal with. As a self employed engineer I find Circleloop perfect for my needs . I would recommend them to anyone. Les Robbins CNC Services

AT

Andy T

07/24/22

5 out of 5

"Super effective phone system"

What do you like best about CircleLoop? Its flawless, simple and effective all my staff have to do is install the app and login and theycan make and recieve calls easily, we integrate it with our CRM system so that the team knows whos calling before they answer the phone. What do you dislike about CircleLoop? I have no issues, maybe an alert on chargeable international calls as you make them Recommendations to others considering CircleLoop: NA What problems is CircleLoop solving and how is ...

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R

Ray

07/18/22

5 out of 5

Outstanding

What a breath of fresh air dealing with this company is. Nothing is too much trouble. The service team have been outstanding helping with set up and providing our not-for-profit trial. Particular thanks to Imogen, Duncan and Daniel for their up-beat helpful attitude. The product seems to fit all of our charity communication needs and we look forward to a long and productive working relationship. Thank you CircleLoop team.

M

Marc

07/17/22

5 out of 5

We've been very impressed

We've been very impressed with the speed of service provision and the simplicity of the implementation. The Pre and Post Sales service has been excellent, and we're looking at a 50% cost reduction for our telecomms. Our Account Manager Duncan has been exceptional. Highly recommended.

T

TheHonestPrussian

07/04/22

5 out of 5

What a fan-dab little company CL is

What a fan-dab little company CL is. I have a both a UK & a US phone number with them, the call quality is always reasonable and the App is extremely intuitive. It’s a simple, straightforward product that does what it says it does. Shoutout to the Customer Success Manager who’s been excellent at dealing with us on a number of occasions in the past & is now my “go to” person for all things telephony 😜. Unfortunately TP don’t allow me to mention names but hope you’ll work out who she ...

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M

Mike

06/13/22

5 out of 5

Outstanding Service.

After completing my free trial with circle loop I decided to port all three of our numbers to their service and sign up all our users. There was an issue with the information I had been provided by my previous supplier that was causing a problem and the circle loop team went all out to try to help. They helped as much as they could even though we are a small account. I would Highly recommend this company and their friendly and knowledgeable team.

AW

Alan Wong

06/13/22

5 out of 5

Customer service

Just spoken to Adam who was unbelievably helpful and informative. What a five star company with a five star customer service team !

B

Bond

05/10/22

5 out of 5

After5 horror years with BT and their…

After5 horror years with BT and their 'App' we were finally able to move our VOIP service to Circleloop. What an incredible difference. Big thanks to Sarah and Imogen for making the transfer (including porting numbers) a painless process. Reliable software with responsive support. Top quality.

S

Steven

05/08/22

5 out of 5

Great customer service

Great customer service. knowledge and accessible, what more could you want.