CircleLoop Reviews in April 2025: User Ratings, Pros & Cons

When it works

When it works, great! Unfortunately more often than not there’s something wrong, whether it’s the app not dialling, calls cutting out midway or the number you pay to use not showing when you call people, so they don’t answer! Such a shame, hopefully they sort it out

A company losing it's way.

Fantastic product that has been great for years, it's now got tech issues which they are not open about. I feel sorry for the poor customer support people who know it's got faults and are not allowed to admit them. It's a company that seems to have lost it's way and is in danger of losing the goodwill of it's customers. Shame. 30/11/23 UPDATE In reply to Circleloop you've just done another software update today that meant none of my first 4 calls this morning did not connect, there's ...

Awesome App

Awesome App! Virtual numbers have come such a long way! Using this App to manage numbers and make changes is just too easy. The UI is great, had to play around with my phones permissions as you do but apart from that no other changes are needed. I did miss a call that I wasn't alerted too once, probably my phone's fault, but other than that it's been fantastic.

Awesome App

Awesome App! Virtual numbers have come such a long way! Using this App to manage numbers and make changes is just too easy. The UI is great, had to play around with my phones permissions as you do but apart from that no other changes are needed. I did miss a call that I wasn't alerted too once, probably my phone's fault, but other than that it's been fantastic.

Great product and amazing customer…

Great product and amazing customer support! We decided to make the transition to AoIP from our old landline. CircleLoop was recommended to us and we are very glad we picked them. Ours was not a straightforward switch as we wanted to keep our number and so had to move our broadband over to a new line before porting the number across. The CircleLoop team provided fantastic support from start to finish. Sarah Blackburn in the Customer Success team was with us every step of the way during the ...

Great product and amazing customer…

Great product and amazing customer support! We decided to make the transition to AoIP from our old landline. CircleLoop was recommended to us and we are very glad we picked them. Ours was not a straightforward switch as we wanted to keep our number and so had to move our broadband over to a new line before porting the number across. The CircleLoop team provided fantastic support from start to finish. Sarah Blackburn in the Customer Success team was with us every step of the way during the ...

I’ve just started using Circleloop and…

I’ve just started using Circleloop and myself and my team are quite happy with the quality of the calls. So far so good 👍

I’ve just started using Circleloop and…

I’ve just started using Circleloop and myself and my team are quite happy with the quality of the calls. So far so good 👍

Very glitchy and buggy

Very glitchy and buggy. App doesn't work most of the time and you have to have headphones in otherwise the person on the other end hears you twice, once delayed by a second. Works ok on a strong wifi connection inside, but on data outside it's horrendous. Over promises and underdelivers, i'm switching to a new provider.

90% of the time it doesn't even dial!

90% of the time it doesn't even dial! Any application which is capable of logging in is better than this software which is clearly made by interns! Can't call certain countries like Slovakia. The quality of the calls aren't good either. Switching to something else.