CircleLoop

A little praise for an individual working at CircleLoop

Just wanted to praise Dom Boardman, Head of Onboarding, for his very good customer service during a Demo presentation.

Very easy to sign up and get the free…

Very easy to sign up and get the free trial started. Lovely easy interface. Excellent help from Dan Titmass in support who helped me with a specialist setup that I required.

"Excellent, robust and value for money solution!"

What do you like best about CircleLoop? It's simplicity. It takes very little time for users to understand how to use CircleLoop it's so intuitive. What do you dislike about CircleLoop? Routing and IVRs can be complicated, especially when using mirrored numbers. What problems is CircleLoop solving and how is that benefiting you? CircleLoop solved the considerable issue of all calls going to physical phones in the office during COVID when everyone was working from home; since then, it's ...

I recieved help from Duncan

I recieved help from Duncan. Excellent service, easy to communicate with and he followed up with me as well. Very good service.

Great communication

Sarah was very attentative during the porting process and kept me informed all the way. In other instances where I have requested support the team have responded very quickly and helped me with anything i had trouble with.

Customer service so good I had to write…

Customer service so good I had to write a review. Everytime I call for support the customer service is so friendly and helpful, honestly the best customer service I’ve ever had

Great customer service in a world where this is now rare!

The first call I made to circleLoop was instantly impressive as the agent was engaging, personable and clearly efficient- I was blown away to be honest as I have been used to customer service within large organisations such as BT, Barclays etc providing increasingly poor and inefficient customer service- its a sad state of affairs when we are impressed by a company being efficient but CircleLoop are definitely on the ball- great staff!!

10/10

I spoke to Dom who I couldn't recommend enough his service from start to finish was superb and he made it look so easy if it wasn't for him we probably looked elsewhere Sean @ Best Protect

Circleloop were great

Circleloop were great and the transition was simple. We had a couple of issues when we first went over to the system as we changed our fibre connection and router at the same time but the team worked through to resolve the issues. Sarah from the porting team was incredibly efficient and helpful throughout the process

Fantastic service from start to finish!

Sadly I rarely feel inclined to leave good reviews for products and services I receive but 'credit where credit is due', I can honestly say that I have received a fantastic service from the outset. I had a really bad experience with my previous telephony provider and was very nervous about switching. I spoke to all of the main VOIP phone providers but only Circle Loop answered all my questions and gave me the reassurance I needed. All of their staff were friendly, knowledgeable highly ...