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9.1/10

Spot Score

CircleLoop - Call Center Software

CircleLoop

Effortless communication, optimized customer experience.

4.3

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Starts from $6.45/User/Month

CircleLoop Reviews & Ratings

4.3

Very Good

Based on 96 ratings & 171 reviews

Rating Distribution

Excellent

(125)

Very Good

(8)

Good

(6)

Poor

(12)

Terible

(20)

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Showing 11-20 out of 171

DD

Dr David Tonkin

05/29/24

5 out of 5

The support team

The support team, both Dan and Adam, were right on the ball and able to instantly implement requests. Also, the trial worked flawlessly.

CB

Chris Baker

05/09/24

5 out of 5

Excellent customer service

Excellent customer service! Massive thanks to Adam at CircleLoop who helped us streamline our phone setup. We were considering leaving CircleLoop previously as we weren't happy with the setup we had in place, but after calling customer service everything was sorted in one short call and Adam went out of his way to be helpful.

DG

Dave Goodwin

04/10/24

5 out of 5

A+ for support

I wanted to set up a desk phone for my first shop. I had used circleloop for a year before on my mobile phone. The total time between asking and a solution was about an hour. Their support rep made me a custom config file that meant i had no setup to do on my 3rd party Yaelink handset Very happy customer

P

Peter

02/25/24

5 out of 5

Great Service and Value

Great service and value, would recommend.

IN

Invicta Net

12/05/23

5 out of 5

Very impressed with the technical…

Very impressed with the technical support provided by this company in helping to set-up the VoIP accountts.

JA

Josh Alexander

10/31/23

5 out of 5

Fantastic company to work with

Fantastic company to work with. The circle loop app is very easy to use and lots of support. I want to thank Lucas for taking the time to call me after a few days of signing up and making sure I was happy with my services.

J

JP

10/24/23

5 out of 5

Imogen was super helpful

Imogen was super helpful! Had a call with Imogen this morning to cover some questions I had as a new user and she couldn't of been more polite or helpful. She answered all my questions and even gave me advice on how best to utilise the system for my specific needs. I would highly recommend this firm based on my experience.

AH

Amjad Hussain

10/02/23

5 out of 5

Awesome App

Awesome App! Virtual numbers have come such a long way! Using this App to manage numbers and make changes is just too easy. The UI is great, had to play around with my phones permissions as you do but apart from that no other changes are needed. I did miss a call that I wasn't alerted too once, probably my phone's fault, but other than that it's been fantastic.

SG

Sarah G

08/29/23

5 out of 5

Great product and amazing customer…

Great product and amazing customer support! We decided to make the transition to AoIP from our old landline. CircleLoop was recommended to us and we are very glad we picked them. Ours was not a straightforward switch as we wanted to keep our number and so had to move our broadband over to a new line before porting the number across. The CircleLoop team provided fantastic support from start to finish. Sarah Blackburn in the Customer Success team was with us every step of the way during the ...

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M

Mariana

08/27/23

5 out of 5

I’ve just started using Circleloop and…

I’ve just started using Circleloop and myself and my team are quite happy with the quality of the calls. So far so good 👍