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9.1

Spot Score

CircleLoop - Call Center Software

CircleLoop Reviews in March 2025: User Ratings, Pros & Cons

Effortless communication, optimized customer experience.

4.3

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Starts from $6.45/User/Month

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CircleLoop Reviews & Ratings

4.3

Very Good

Based on 96 ratings & 171 reviews

Rating Distribution

Excellent

(125)

Very Good

(8)

Good

(6)

Poor

(12)

Terible

(20)

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Showing 11-20 out of 171

MW

Mark Williams

01/31/24

1 out of 5

Customer Service non-existent

Customer Service non-existent Tried to close my account and had planned to open a new one with for a new business venture. Will not be doing that. No easy way to cancel - they force you to email or call a number. Neither of which you get a response. They're currently charging me £18 per month whilst I am a passenger waiting for them to respond to my email, return my call or even pick up the phone. Cowboys. Stay away.

MA

Matt Austin

01/23/24

4 out of 5

The set up and software were super easy…

The set up and software were super easy and it was followed up with a customer manager email to help guide you through. The reason I have knocked a star off is because you have to email the cancellation team or phone them which if you added your billing details could cause you to get charged so be aware of this cancellation route prior to signing up. However, that said, I contacted customer support via the email and they did respond to cancel.

IN

Invicta Net

12/05/23

5 out of 5

Very impressed with the technical…

Very impressed with the technical support provided by this company in helping to set-up the VoIP accountts.

IN

Invicta Net

12/05/23

5 out of 5

Very impressed with the technical…

Very impressed with the technical support provided by this company in helping to set-up the VoIP accountts.

RT

Roberto T

11/17/23

4.5 out of 5

"Internet mobile can't go wrong! Another phone without need of a new sim"

What do you like best about CircleLoop? I dont need a new number or phone to access circle loop on my current phone; can log into circle loop on multiple phones or computers What do you dislike about CircleLoop? Sometimes the connection does not work and calls dont come through - this is on a rare occasion though What problems is CircleLoop solving and how is that benefiting you? Having access to another number accessable to many devices on a phone that already has a sim

Z

zilvinas

11/16/23

3 out of 5

its great when it works however it does…

its great when it works however it does not work great on mobiles alone. We are looking into switching to a more stable provider after 2 years with them enough is enough.

JA

Josh Alexander

10/31/23

5 out of 5

Fantastic company to work with

Fantastic company to work with. The circle loop app is very easy to use and lots of support. I want to thank Lucas for taking the time to call me after a few days of signing up and making sure I was happy with my services.

JA

Josh Alexander

10/31/23

5 out of 5

Fantastic company to work with

Fantastic company to work with. The circle loop app is very easy to use and lots of support. I want to thank Lucas for taking the time to call me after a few days of signing up and making sure I was happy with my services.

J

JP

10/24/23

5 out of 5

Imogen was super helpful

Imogen was super helpful! Had a call with Imogen this morning to cover some questions I had as a new user and she couldn't of been more polite or helpful. She answered all my questions and even gave me advice on how best to utilise the system for my specific needs. I would highly recommend this firm based on my experience.

J

JP

10/24/23

5 out of 5

Imogen was super helpful

Imogen was super helpful! Had a call with Imogen this morning to cover some questions I had as a new user and she couldn't of been more polite or helpful. She answered all my questions and even gave me advice on how best to utilise the system for my specific needs. I would highly recommend this firm based on my experience.