9.1
Spot Score
Effortless communication, optimized customer experience.
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Starts from $6.45/User/Month
CircleLoop is a communication software that has garnered mixed feedback over the past 12 months. While some users have encountered challenges with the software, such as bugs and call quality issues, its key strengths lie in its affordability and customer service. The support team at CircleLoop, particularly individuals like Dan, Adam, and Imogen, have been ...Read more
Efficient and helpful customer support team that is responsive to user needs and requests.
Quick and seamless setup process with personalized configurations, especially for new users.
User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.
Good value for the service provided, making it suitable for small businesses looking to save costs.
Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.
Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.
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AF
Alex Fredericks
12/27/19
The only reason I'm rating this 4 stars…
The only reason I'm rating this 4 stars is because I think that CircleLoop lacks a lot of features that bigger VOIP systems have. Overall, CircleLoop does what it does incredibly well and you have the advantage to add mobile numbers which is great! I also really think that CircleLoop need to accept more than one method of payment (at the moment this is card)!
AU
Anonymous User
11/26/19
"Easy to use. No fuss"
What do you like best about CircleLoop? The ability to have an internet based telephone number, but also able to have it forwarded to a mobile when not able to pick it up at the computer. What do you dislike about CircleLoop? Sometimes the service is glitchy, but to be fair, the Circleloop team generally sends emails out explaining that they are aware of it and are on top of fixing it, and it usually is fixed very quickly. Recommendations to others considering CircleLoop: Cirlceloop is an ...
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UI
User in Logistics and Supply Chain
11/26/19
"Easy to use. No fuss"
What do you like best? The ability to have an internet based telephone number, but also able to have it forwarded to a mobile when not able to pick it up at the computer. What do you dislike? Sometimes the service is glitchy, but to be fair, the Circleloop team generally sends emails out explaining that they are aware of it and are on top of fixing it, and it usually is fixed very quickly. Recommendations to others considering the product: Cirlceloop is an ideal VOIP solution that can be ...
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WB
Wayne Bettess
11/17/19
Great idea and back end system is very…
Great idea and back end system is very good, unfortunately i experience countless drop calls so had to cancel
AU
Anonymous User
10/29/19
"A bit temperamental and invasive"
What do you like best about CircleLoop? I lik the fact that is has a phone and desktop app which can also be used for conference calls What do you dislike about CircleLoop? Poor connection on conference call. Loads of bugs when other people answer the phone in the office and it keeps ringing on my phone. Cuts out. What problems is CircleLoop solving and how is that benefiting you? None.
UI
User in Design
10/29/19
"A bit temperamental and invasive"
What do you like best? I lik the fact that is has a phone and desktop app which can also be used for conference calls What do you dislike? Poor connection on conference call. Loads of bugs when other people answer the phone in the office and it keeps ringing on my phone. Cuts out. What problems are you solving with the product? What benefits have you realized? None.
AU
Anonymous User
10/26/19
"Click to dial! "
What do you like best about CircleLoop? As someone making 100 plus calls a day, picking up and handing a normal phone got a bit repetitive. However since moving to circleloop it's allowed me to wear a headset and simply click numbers to call. What do you dislike about CircleLoop? It can be a bit temperamental and log me out often. Since the latest update this has improved though. Recommendations to others considering CircleLoop: Get a good quality headset to go with it and you'll notice ...
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SP
Stuart P
10/23/19
"A great VOIP product backed up with helpful support"
What do you like best about CircleLoop? My favourite part of using CircleLoop is its simplicity. Download the app for mobile or desktop, setup my numbers and I'm up and running. Add to that the ability to toggle call recordings and view call analytics on both mobile and desktop is a huge bonus. I also like that the support team at CircleLoop is top notch, they are always super helpful and get back to me quickly to resolve any issues I might have. What do you dislike about CircleLoop? At the ...
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CI
Consultant in Computer Software
08/28/19
"Brilliantly efficient VOIP"
What do you like best? Just super easy to use on both desktop and mobile. Really slick UI and integrates very well with other business tools and CRMs. What do you dislike? Honestly, struggling to think of any! Sometimes when my iPhone has been on the lock screen, it takes a moment to reconnect to a network? That’s really it! What problems are you solving with the product? What benefits have you realized? Full integration with Pipedrive and ability to automate logging of call times, ...
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AU
Anonymous User
08/28/19
"Brilliantly efficient VOIP"
What do you like best about CircleLoop? Just super easy to use on both desktop and mobile. Really slick UI and integrates very well with other business tools and CRMs. What do you dislike about CircleLoop? Honestly, struggling to think of any! Sometimes when my iPhone has been on the lock screen, it takes a moment to reconnect to a network? That’s really it! What problems is CircleLoop solving and how is that benefiting you? Full integration with Pipedrive and ability to automate logging of ...
Read more
