9.1
Spot Score
Effortless communication, optimized customer experience.
Add to compare
Starts from $6.45/User/Month
CircleLoop is a communication software that has garnered mixed feedback over the past 12 months. While some users have encountered challenges with the software, such as bugs and call quality issues, its key strengths lie in its affordability and customer service. The support team at CircleLoop, particularly individuals like Dan, Adam, and Imogen, have been ...Read more
Efficient and helpful customer support team that is responsive to user needs and requests.
Quick and seamless setup process with personalized configurations, especially for new users.
User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.
Good value for the service provided, making it suitable for small businesses looking to save costs.
Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.
Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.
Log in Required to View Reviews
Filter results
Sort by :
Showing 141-150 out of 171
EP
Eugene Petzer
06/09/20
Excellent product, excellent customer service!
We've had great customer experience and interaction from CircleLoop. The system is brilliant, so easy to set up and use! We've been using this for a team of 10 Helpdesk members set up for our Mutual Aid group, so they all work from home, using CircleLoop to make and receive calls and SMS. Thanks CircleLoop!
EP
Eugene Petzer
06/09/20
Excellent product, excellent customer service!
We've had great customer experience and interaction from CircleLoop. The system is brilliant, so easy to set up and use! We've been using this for a team of 10 Helpdesk members set up for our Mutual Aid group, so they all work from home, using CircleLoop to make and receive calls and SMS. Thanks CircleLoop!
G
Georgina
06/07/20
I used Circleloop as part of a local…
I used Circleloop as part of a local group set up to help residents during the UK coronavirus lockdown. Circleloop kindly offered me the service to help our community. I had never used VOIP before. The interface was very easy to set up and use on laptop and phone. The speech to text feature which emails messages left via voicemail is great. The staff I spoke to on the phone were fantastic; everyone I spoke to was friendly, informative and supported me with anything I needed. I highly ...
Read more
OT
Old Town Primary
06/07/20
CircleLoop is a great service that…
CircleLoop is a great service that enabled us to provide a safe, continuity of care for all of our families during the pandemic. I couldn't recommend them more highly.
G
Georgina
06/07/20
I used Circleloop as part of a local…
I used Circleloop as part of a local group set up to help residents during the UK coronavirus lockdown. Circleloop kindly offered me the service to help our community. I had never used VOIP before. The interface was very easy to set up and use on laptop and phone. The speech to text feature which emails messages left via voicemail is great. The staff I spoke to on the phone were fantastic; everyone I spoke to was friendly, informative and supported me with anything I needed. I highly ...
Read more
OT
Old Town Primary
06/07/20
CircleLoop is a great service that…
CircleLoop is a great service that enabled us to provide a safe, continuity of care for all of our families during the pandemic. I couldn't recommend them more highly.
MS
Mervyn Suffield
06/04/20
Not reliable or to be trusted
This is a mistake joining this organisation my main business phone number has been miss directed and I have lost business, the customer service is bad as you have to email or leave a message. Whilst it has worked initially calls get miss directed lost delayed and you have no idea it is not working until a customer complains etc. This system is not robust and appears to have major bugs in it
WW
Will Wheatley
04/23/20
Great calling application
Been using Circleloop for some time now, really useful tool, couldn't recommend it more highly. Had some problems recently and the support team were very quick and helpful. Special thanks to Zac and Matt for their support!
WW
Will Wheatley
04/23/20
Great calling application
Been using Circleloop for some time now, really useful tool, couldn't recommend it more highly. Had some problems recently and the support team were very quick and helpful. Special thanks to Zac and Matt for their support!
SA
Steven Allen
03/04/20
Good customer service when required and…
Good customer service when required and good value for money!
