9.1
Spot Score
Effortless communication, optimized customer experience.
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Starts from $6.45/User/Month
CircleLoop is a communication software that has garnered mixed feedback over the past 12 months. While some users have encountered challenges with the software, such as bugs and call quality issues, its key strengths lie in its affordability and customer service. The support team at CircleLoop, particularly individuals like Dan, Adam, and Imogen, have been ...Read more
Efficient and helpful customer support team that is responsive to user needs and requests.
Quick and seamless setup process with personalized configurations, especially for new users.
User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.
Good value for the service provided, making it suitable for small businesses looking to save costs.
Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.
Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.
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R
Richard
07/05/20
CicleLoop: welcome to our Team!
We're a team of volunteers who during the Coronavirus epidemic get food and medication to people in this town of some 27,000 inhabitants, some of whom have had to self-isolate. In very short order we worked a system which uses just one phone line (on-line requests were also possible, so it wasn't as overloaded as it sounds). That line had to be diverted to one of a team who fielded calls for help. In practice that divert meant a visit to a church hall three times a day when a code and the ...
Read more
L
Lynnie
07/05/20
Seriously wished I had gone to these…
Seriously wished I had gone to these guys in the beginning. Had a hell of a time with one of their competitors but thank goodness I found CircleLoop, they were attentive and prompt to react. I'm a happy bunny now and up and running successfully, thank you so much Zac and Dominic! :))
R
Richard
07/05/20
CicleLoop: welcome to our Team!
We're a team of volunteers who during the Coronavirus epidemic get food and medication to people in this town of some 27,000 inhabitants, some of whom have had to self-isolate. In very short order we worked a system which uses just one phone line (on-line requests were also possible, so it wasn't as overloaded as it sounds). That line had to be diverted to one of a team who fielded calls for help. In practice that divert meant a visit to a church hall three times a day when a code and the ...
Read more
L
Lynnie
07/05/20
Seriously wished I had gone to these…
Seriously wished I had gone to these guys in the beginning. Had a hell of a time with one of their competitors but thank goodness I found CircleLoop, they were attentive and prompt to react. I'm a happy bunny now and up and running successfully, thank you so much Zac and Dominic! :))
IT
Ian Thompson
07/02/20
Great team and a really good service
Great team and really good service from initial contact. Software is easy to install and set up even with a non-standard handset. Call quality seems really good.
IT
Ian Thompson
07/02/20
Great team and a really good service
Great team and really good service from initial contact. Software is easy to install and set up even with a non-standard handset. Call quality seems really good.
LO
Louise O'Donoghue
06/23/20
Thank you CircleLoop - Great company
We were very lucky to find CircleLoop just before the country locked down in March. CircleLoop generously offered health and social care companies a temporary cost free solution. We have an on premise phone system and we have been able to tag the CircleLoop system onto ours. This has meant that our staff can safely work from home and answer calls in the same groups they had been answered in the office. The setup was very easy and the system is simple to use. Support has always been ...
Read more
LO
Louise O'Donoghue
06/23/20
Thank you CircleLoop - Great company
We were very lucky to find CircleLoop just before the country locked down in March. CircleLoop generously offered health and social care companies a temporary cost free solution. We have an on premise phone system and we have been able to tag the CircleLoop system onto ours. This has meant that our staff can safely work from home and answer calls in the same groups they had been answered in the office. The setup was very easy and the system is simple to use. Support has always been ...
Read more
HK
Henry Kimber
06/18/20
Superb Service and Support
Superb, quick service. I raised a ticket for an error in my account and they resolved within 2 minutes of me pressing send. Really great experience. Thank you!
HK
Henry Kimber
06/18/20
Superb Service and Support
Superb, quick service. I raised a ticket for an error in my account and they resolved within 2 minutes of me pressing send. Really great experience. Thank you!
