9.1
Spot Score
Effortless communication, optimized customer experience.
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Starts from $6.45/User/Month
CircleLoop is a communication software that has garnered mixed feedback over the past 12 months. While some users have encountered challenges with the software, such as bugs and call quality issues, its key strengths lie in its affordability and customer service. The support team at CircleLoop, particularly individuals like Dan, Adam, and Imogen, have been ...Read more
Efficient and helpful customer support team that is responsive to user needs and requests.
Quick and seamless setup process with personalized configurations, especially for new users.
User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.
Good value for the service provided, making it suitable for small businesses looking to save costs.
Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.
Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.
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Showing 121-130 out of 171
B
Bizibuz
11/18/20
Best sales experience ever
Circle Loop staff (Imogen thank you!) were very helpful in onboarding me to Circle Loop - they called me back (an international number!) with answers to my questions if they didn't know the answer offhand, negotiated a discount on my behalf as an ed startup and had a Hong Kong card processing capability added just for my convenience. Many many thanks! Best sales experience EVER
A
Andrew
11/09/20
Extremely poor communication
Extremely poor communication. Been chasing the company for a couple of weeks to get them to set up a number, but they don't get back to you.
PR
Phil R
10/25/20
Great service and still improving all the time.
I first heard about CircleLoop a few years ago at a marketing event and was immediately intrigued. The service is absolutely excellent - great call quality, reliability and pricing. However, the thing that impresses me the most is the continual improvements. CircleLoop constantly adds thoughtful features and incremental improvements which really show that they care about the service and its users. Quite probably the best VoIP service available.
PR
Phil R
10/25/20
Great service and still improving all the time.
I first heard about CircleLoop a few years ago at a marketing event and was immediately intrigued. The service is absolutely excellent - great call quality, reliability and pricing. However, the thing that impresses me the most is the continual improvements. CircleLoop constantly adds thoughtful features and incremental improvements which really show that they care about the service and its users. Quite probably the best VoIP service available.
DS
Dan StClair
10/20/20
Easy to Set-up and Easy to Manage
Having been a user of number Telephony systems for the past 15 years, this is the best value and easiest to use i've seen. I've 8 users on the system which I originally set-up as a back-up solution for my previous VOIP system. It took 30 minutes to set-up and i've been that impressed with it, it's now the core telephony system for my business.
DS
Dan StClair
10/20/20
Easy to Set-up and Easy to Manage
Having been a user of number Telephony systems for the past 15 years, this is the best value and easiest to use i've seen. I've 8 users on the system which I originally set-up as a back-up solution for my previous VOIP system. It took 30 minutes to set-up and i've been that impressed with it, it's now the core telephony system for my business.
RN
Ryan Newman
10/12/20
Was disappointed at first but I can see trying to do their best
I felt I should update my review as I was very disappointed with the porting of my numbers. However, Circle Loom have since made contact and explained the situation and are credit the porting charges. I am okay for now. Hopefully, the porting of the numbers should now go through.
MR
MELVIN REYNOLDS
10/07/20
OK, but message transcription element hopeless
We signed up to this under the trial scheme. On the whole it's worked well for us so far. The message (voice > text) transcription element is usually wildly inaccurate and often makes genuine requests for help appear as spam; we advise our responders to ignore that 'feature'.
D
Derek
07/06/20
Seriously wished I had gone to these…
Seriously wished I had gone to these guys in the beginning. Had a hell of a time with one of their competitors but thank goodness I found CircleLoop, they were attentive and prompt to react. I'm a happy bunny now and up and running successfully, thank you so much Zac and Dominic! :))
D
Derek
07/06/20
Seriously wished I had gone to these…
Seriously wished I had gone to these guys in the beginning. Had a hell of a time with one of their competitors but thank goodness I found CircleLoop, they were attentive and prompt to react. I'm a happy bunny now and up and running successfully, thank you so much Zac and Dominic! :))
