9.1
Spot Score
Effortless communication, optimized customer experience.
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Starts from $6.45/User/Month
CircleLoop is a communication software that has garnered mixed feedback over the past 12 months. While some users have encountered challenges with the software, such as bugs and call quality issues, its key strengths lie in its affordability and customer service. The support team at CircleLoop, particularly individuals like Dan, Adam, and Imogen, have been ...Read more
Efficient and helpful customer support team that is responsive to user needs and requests.
Quick and seamless setup process with personalized configurations, especially for new users.
User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.
Good value for the service provided, making it suitable for small businesses looking to save costs.
Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.
Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.
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Showing 101-110 out of 171
DF
Dj freestyle
05/03/21
Great experience
Great experience, super fast customer service, one on one help and guidance. And an outstanding service. Free 0333 number, answer phone you can personalise with your own professional greeting, add your own music when customers are on hold AND so much more. A service that has already saved me time in 1 hour and a new booking. I’m already in profit. Amazing service / customer service
DF
Dj freestyle
05/03/21
Great experience
Great experience, super fast customer service, one on one help and guidance. And an outstanding service. Free 0333 number, answer phone you can personalise with your own professional greeting, add your own music when customers are on hold AND so much more. A service that has already saved me time in 1 hour and a new booking. I’m already in profit. Amazing service / customer service
SE
Sarah Edwards
02/09/21
The Best Customer Service!
I'm a VA with a building client base and I manage to set up and remove numbers easily using the Windows or iPhone App but I had a technical issue when setting up voicemail for a new number. With any other IT or Service company, you are never able to speak to the same person, if you get to speak to anyone at all. Circleloop customer service is definitely 5 stars worthy, lovely people and they stick with you until they solve the issue. Quick answers and quick resolutions. I wish everyone ...
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SE
Sarah Edwards
02/09/21
The Best Customer Service!
I'm a VA with a building client base and I manage to set up and remove numbers easily using the Windows or iPhone App but I had a technical issue when setting up voicemail for a new number. With any other IT or Service company, you are never able to speak to the same person, if you get to speak to anyone at all. Circleloop customer service is definitely 5 stars worthy, lovely people and they stick with you until they solve the issue. Quick answers and quick resolutions. I wish everyone ...
Read more
MB
Mark Butler
01/27/21
Great product, great customer service, great price.
Everything about the onboarding of this product was fantastic. The only thing that was a let down was that I hadn't found them sooner. Keep up the good work.
MB
Mark Butler
01/27/21
Great product, great customer service, great price.
Everything about the onboarding of this product was fantastic. The only thing that was a let down was that I hadn't found them sooner. Keep up the good work.
CA
C Anderson
01/27/21
CL is a great idea but Don't do it!
CL is Great Idea, and people are great too, its real shame the product is basically not fit for Business purpose, un less you have a degree in IT to fix the problems (I don't) We are a team of 8 working from home (Covid) and all I get is customer complaints about the call quality, last thing i need in a Covid world!!!!!!!! (!) I'm getting complaints and I'm using a 200MB virgin fibber connection connected to £600 worth of Jabra equipment. The call are great for us, however clients can't ...
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CG
Charlotte Goddard
01/26/21
Everyone at Circle loop is extremely…
Everyone at Circle loop is extremely helpful and always willing to walk you through whatever you need help with. Very responsive and would definitely recommend their services.
CG
Charlotte Goddard
01/26/21
Everyone at Circle loop is extremely…
Everyone at Circle loop is extremely helpful and always willing to walk you through whatever you need help with. Very responsive and would definitely recommend their services.
CC
Clive Corner
01/13/21
Good System -Excellent Service
The whole experience from first contact to getting our numbers ported has been refreshingly different. Every phone call for help was met by knowledgeable, friendly support. In particular the assistance from Sarah and Zac with the number porting was exceptional. In use the system is different from a standard telephony paradigm but works well. Quality is good and the features serve our needs well.
