9.1
Spot Score
Effortless communication, optimized customer experience.
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Starts from $6.45/User/Month
CircleLoop is a communication software that has garnered mixed feedback over the past 12 months. While some users have encountered challenges with the software, such as bugs and call quality issues, its key strengths lie in its affordability and customer service. The support team at CircleLoop, particularly individuals like Dan, Adam, and Imogen, have been ...Read more
Efficient and helpful customer support team that is responsive to user needs and requests.
Quick and seamless setup process with personalized configurations, especially for new users.
User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.
Good value for the service provided, making it suitable for small businesses looking to save costs.
Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.
Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.
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SB
Stuart Birch
07/28/21
Great price and flexibility of service…
Great price and flexibility of service for my requirements (international calling and recording). Whenever I speak to any of their team they provide proper, old-school amazing service. Breath of fresh air in this day and age.
RE
Right Estate
06/23/21
I'm using Circle loop for more than a…
I'm using Circle loop for more than a year and they are providing a great service, pricing is transparent and No contract. I recently move a phone number from another provider to them, the porting team was fantastic especially Zac Sabatino who was in charge of my poting and all went smooth.
RB
Rob Bailey
06/22/21
Working with it
I was going to delete my account because it wasn't working. However after leaving a poor review a very nice chap from circle loop gave me a call to explain some of the limits of modern technology using 4g on potentially unstable 4g connections. He explained how we could set it up in a different way to give us what we need and we are now giving it another try.
EM
Eanna McGearailt
06/06/21
Support is just top class
Support is just top class. I had an issue, so i called their customer support helpline and was immediately put through to someone who knew what they were talking about. In the era of automations and holding for 15 mins, it means a lot when a company has good customer support. 5 stars
PG
Paddy Gibbins
05/31/21
Great Value For Money & Faultless Service
A great VoIP service - incredibly easy to signup, easy to manage users, call plans & numbers (Geo/Non-Geo + Mobile) all with a few clicks. Support is great too! Quick to answer any queries and full access was activated within 24 hours of my request.
LS
Liam Sean McGroarty
05/27/21
Where shall I start
Where shall I start? Sarah Blackburn Is the best at her job. We’ve been wanting some phone numbers transferred from our old internet providers and she’s managed to do them all. Fantastic service :)
MA
Marc Adams
05/24/21
Great proactive support
Great proactive support , very very pleased
EB
Eddie Bingham
05/19/21
Excellent Service and Support
really happy with the service I have received. Great support, and onboarding team that don't pester you.Numbers for national, local and mobile, affordable prices for startup companies.Would HIGHLY RECOMMEND.
EI
EB IT Support
05/18/21
Excellent Service and Support
really happy with the service I have received. Great support, and onboarding team that don't pester you. Numbers for national, local and mobile, affordable prices for startup companies. Would HIGHLY RECOMMEND.
SC
Simon Clarke
05/12/21
It doesn't work
It doesn't work. I've tried on my laptop, my desktop, my phone on wifi and 4G and doesn't work on any of them. When I discussed with customer service they didn't want to accept that their software was the problem, so only option its to try something else, which is strange as I have no problem, with calls on Whats App, FaceTime, Zoom, Skype or Teams.