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9.1

Spot Score

CircleLoop - Call Center Software

CircleLoop

Effortless communication, optimized customer experience.

4.3

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Starts from $6.45/User/Month

CircleLoop Reviews & Ratings

4.3

Very Good

Based on 96 ratings & 171 reviews

Rating Distribution

Excellent

(125)

Very Good

(8)

Good

(6)

Poor

(12)

Terible

(20)

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Showing 91-100 out of 171

D

Derek

07/06/20

5 out of 5

Seriously wished I had gone to these…

Seriously wished I had gone to these guys in the beginning. Had a hell of a time with one of their competitors but thank goodness I found CircleLoop, they were attentive and prompt to react. I'm a happy bunny now and up and running successfully, thank you so much Zac and Dominic! :))

R

Richard

07/05/20

5 out of 5

CicleLoop: welcome to our Team!

We're a team of volunteers who during the Coronavirus epidemic get food and medication to people in this town of some 27,000 inhabitants, some of whom have had to self-isolate. In very short order we worked a system which uses just one phone line (on-line requests were also possible, so it wasn't as overloaded as it sounds). That line had to be diverted to one of a team who fielded calls for help. In practice that divert meant a visit to a church hall three times a day when a code and the ...

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L

Lynnie

07/05/20

5 out of 5

Seriously wished I had gone to these…

Seriously wished I had gone to these guys in the beginning. Had a hell of a time with one of their competitors but thank goodness I found CircleLoop, they were attentive and prompt to react. I'm a happy bunny now and up and running successfully, thank you so much Zac and Dominic! :))

IT

Ian Thompson

07/02/20

5 out of 5

Great team and a really good service

Great team and really good service from initial contact. Software is easy to install and set up even with a non-standard handset. Call quality seems really good.

LO

Louise O'Donoghue

06/23/20

5 out of 5

Thank you CircleLoop - Great company

We were very lucky to find CircleLoop just before the country locked down in March. CircleLoop generously offered health and social care companies a temporary cost free solution. We have an on premise phone system and we have been able to tag the CircleLoop system onto ours. This has meant that our staff can safely work from home and answer calls in the same groups they had been answered in the office. The setup was very easy and the system is simple to use. Support has always been ...

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HK

Henry Kimber

06/18/20

5 out of 5

Superb Service and Support

Superb, quick service. I raised a ticket for an error in my account and they resolved within 2 minutes of me pressing send. Really great experience. Thank you!

EP

Eugene Petzer

06/09/20

5 out of 5

Excellent product, excellent customer service!

We've had great customer experience and interaction from CircleLoop. The system is brilliant, so easy to set up and use! We've been using this for a team of 10 Helpdesk members set up for our Mutual Aid group, so they all work from home, using CircleLoop to make and receive calls and SMS. Thanks CircleLoop!

G

Georgina

06/07/20

5 out of 5

I used Circleloop as part of a local…

I used Circleloop as part of a local group set up to help residents during the UK coronavirus lockdown. Circleloop kindly offered me the service to help our community. I had never used VOIP before. The interface was very easy to set up and use on laptop and phone. The speech to text feature which emails messages left via voicemail is great. The staff I spoke to on the phone were fantastic; everyone I spoke to was friendly, informative and supported me with anything I needed. I highly ...

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OT

Old Town Primary

06/07/20

5 out of 5

CircleLoop is a great service that…

CircleLoop is a great service that enabled us to provide a safe, continuity of care for all of our families during the pandemic. I couldn't recommend them more highly.

WW

Will Wheatley

04/23/20

5 out of 5

Great calling application

Been using Circleloop for some time now, really useful tool, couldn't recommend it more highly. Had some problems recently and the support team were very quick and helpful. Special thanks to Zac and Matt for their support!