Cignals.ai

Cignals.ai is a top-notch cloud-based platform that uses advanced AI and machine learning technology to analyze text-based conversations and provide valuable insights. By automatically uncovering hidden insights from customer interactions, Cignals.ai helps users elevate their conversational experience. Users have access to visualizations of customer journeys, exit rates, and usage statistics, allowing them to gain essential insights into customer demands and opinions. Additionally, Cignals.ai allows for real-time feedback to agents and bot trainers, as well as automated notifications for missed call segments. With the ability to identify and track hot spots in the customer journey, Cignals.ai is an essential tool for businesses looking to improve their conversational strategies.