Churn360 Reviews in January 2025: User Ratings, Pros & Cons

"Seamless Convenience: Making Things Simple"

What do you like best about Churn360? Churn360 impresses with its effortless implementations. The dashboard is excellent, facilitating easy task planning. Coupled with seamless integration with my calendar, it simplifies and streamlines my work planning making it efficient and hassle-free. The customer support from Churn360 is exceptional. We use Churn360 regularly because of its simplicity and reliability. What do you dislike about Churn360? Currently, I do not have any concerns. If ...

"A Solid and Trustworthy Platform"

What do you like best about Churn360? Churn360 excels in ease of use,seamless implementation and is backed by exceptional customer support.The platform boasts a high frequency of use, incorporates a robust set of features and effortlessly integrates ensuring a dynamic and efficient use experience. What do you dislike about Churn360? Having the ability to customize the dashboard will be fantastic.No further comments to add rest all satisfied with them. What problems is Churn360 solving and ...

"Fantastic Solution, Backed by an Exceptional Team"

What do you like best about Churn360? As a dedicated advocate for fostering client relationships,I assert with confidence that Churn360 serves as an invaluable partner, centralizing our entire customer data into a unified hub. What do you dislike about Churn360? To date, i haven't encountered any drawbacks in the product.It is performing at its optimal capacity for us. What problems is Churn360 solving and how is that benefiting you? Centralizing all customer information provides a ...

"A Platform that Balances Power, Intuition and Aesthetics"

What do you like best about Churn360? Churn360 stands out for its remarkable flexibility.In my view, it is the top Customer Success Platform available in the market.The intuitive workflow design and mangment approach make it easy to create sophisticated workflows,enabling Customer Success Managers to consistently deliver engaging experience for customers. What do you dislike about Churn360? My overall experience with Churn360 has been entirely positive.So its quite a hard call to mention ...

"One Platform, All Solutions- Churn360"

What do you like best about Churn360? Churn360 impresses with its intutive design,making navigation through various tabs and reports exceptionally easy and enjoyable. What do you dislike about Churn360? As of now, im not facing any issues with it. What problems is Churn360 solving and how is that benefiting you? Churn360's solutions contribute to a more seamless and effective expereince,enabling users to make informed decisions with greater ease.It address several challenges enhancing ...

"Dynamic and fluid customer success online portal"

What do you like best about Churn360? The integration with the major tools plugged in will give you with a holistic dashboard where you can drill down in to the customers based on your risk factors of Churn What do you dislike about Churn360? Its early stages and happy to continue further testing that helps build compelling features What problems is Churn360 solving and how is that benefiting you? The Obvious one : Churn ! We have several products within our portfolio where Churn360 can be ...

"Churn360 is great software for customer success teams"

What do you like best about Churn360? Churn360 is very easy to set up and use. You can manage all your settings and gain deeper insights into the health of your customers. Probably one of the most powerful features of its software is the plays and automations which you can use to prompt yourself of when to help customers. Customer health scores give you insight into when customers might be about to churn so you can take corrective action. What do you dislike about Churn360? There's not much ...

"A complete tool for a customer success team"

What do you like best about Churn360? A complete solution for customer success. It provides ready data on product adoption and usage, which helps segment and initiate plays for retention activities and expansion. What do you dislike about Churn360? There is nothing so far; I mean, whenever there is downtime or something we would like to have added or removed, or a few changes in the dashboard and widgets, they have accommodated and provided us with what is required What problems is Churn360 ...

"A game changer Customer Success Platform for SaaS Business"

What do you like best about Churn360? Churn360 collectively presents the details such as product usage, subscription details, support conversations, customer feedback, history of engagements and tasks at a single place. Assignment of plays and the ability to add pulse are the top-notch features. On the whole, this product helps a CSM in effective onboarding, customer engagement based on the customer's product usage and early prediction of churn. This product created a transformation in our ...

"Top not cs and support great product"

What do you like best about Churn360? Churn360 platform makes our likes easier here. We are fully dependent on to numerous customer journey plays and NPS surveys, segmentation and so much more that is critical to our own success as a CS team What do you dislike about Churn360? Since the product is new, there are some UI/UX gaps that I have raised. Its rather small but small things tend to build up and can cause frustrations. What problems is Churn360 solving and how is that benefiting ...