Chrome River Expense Reviews in December 2024: User Ratings, Pros & Cons

User friendly with an app!

What do you like best? The overall user experience is so much better than our previous expense system. Users love that they can create and approve expense reports from their phone or tablet. The tiles make it easy to choose the correct expense type. The ability to capture receipts in multiple ways ( from the Snap App, email, taking a picture, drag and drop or browse for a saved file) makes it work well for all types of users. You can have all your receipts ready and waiting for you if ...

Very Flexible Travel Expense Software

What do you like best? Chrome River Expense provides a lot of flexibility which allows the software to be configured to your organization's business rules. The ability to customize as processes provides for a great partnership! What do you dislike? Our organization has been with Chrome River for 3 years and during that time we have experienced issues with the response time for Support, however, this is improving. Chrome River is empowering admins with the ability to make many of ...

Chrome River - best cloud app for the Expense Management

What do you like best? I really enjoy everything about this app - we have the opportunity to customize a lot of functionalities. Each month we are receiving the upgrades and enchancements - the app is constantly developing to meet customer's needs. I like the Service Desk, Training resources, tutorial videos and detailed documentation. We have the "University" which is a really great option for admins. THe tool itself is user friendly, very nice designed and the Snap APP tool for ...

5 Star Review

What do you like best? The flexibility of using Chrome River Expense is so valuable during this time while we are teleworking. Not only can we continue to operate and reconcile travel expenses, we can also keep our travelers apprised of travel alerts and warnings and in the end we will be able to track where they have been and where they need to go. What do you dislike? Since I am an administrator, there is not much to dislike. If I had to pick one, I wish I could create reports ...

Chrome River - Solution to Expense Management

What do you like best? This system has automated most of the manual work. Corporate card transactions load into Chrome River automatically and also selects the expense type automatically based on the merchant category code. It has very useful features like image reading, Hotel Folio, CR SNAP etc. This helps to merge the receipt with its transactions automatically and users can create and submit the expense easily. It is more easy with Chrome River mobile application too. What do you ...

Easy, Institutive and Paperless!

What do you like best? Easily configurable to address your needs yearly, monthly, even weekly! Compliance Messages and Submit compliance help you build your application to catch incorrect documents or perhaps fraudulent documents before they are submitted. The ability to make adjustments or return reports helps cut down on incorrect documents being published. What do you dislike? Analytics is slow and not too intuitive. HOWEVER, with the new and improved Mercury Reports anyone can ...

Fast and easy Expense submission

What do you like best? I think the ease of use, platinum GUI look is the best thing I like. It didn't take much for a normal user to learn how to submit expense reports. With Mercury GUI it looks alot more up to date. The gui is not as click friendly as platinun is. What do you dislike? The advanced reporting, it's too slow and clunky, Not user friendly. needs a overhaul. Mercury Gui takes more clicks to submit approvals and look up approvals. Recommendations to others ...

Easy way to add expenses

What do you like best? My favorite features right now is CR Snap. Plus integrations with vendors like Uber, Lyft and SpotHero simplify getting expenses in the system. What do you dislike? Sometimes the OCR will cut or duplicate the image. Recommendations to others considering the product: Go for it! What problems are you solving with the product? What benefits have you realized? Just an all around easier way of doing business. Our team members don't have to set time ...

Great user experience

What do you like best? Chrome River expense makes it easy to quickly manager our employee expense program. No more paper expense reports. No more paper receipts. Nothing gets lost, nothing gets delayed. What do you dislike? When there is an issue, occasionally the tech support response time can be slow. For 95% of issues, however, it is a quick turnaround. Recommendations to others considering the product: Ensure that your mapping is perfect before even considering going ...

Chrome River Expense Review

What do you like best? I enjoy the customer service from the client success managers What do you dislike? the ticket time from the help desk we are currently having issues with Recommendations to others considering the product: Be sure to have all the information together to have a successful implementation What problems are you solving with the product? What benefits have you realized? We are solving quicker travel reimbursements